Kavitha Sivakumar , PMP®

Experience

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  CSS Corp

  Aug 2007 - Apr 2008

  Technical support Engineer

  Providing L1 Technical Support on wired/wireless products for NETGEAR over the phone,Providing the Network Hardware and Software solutions for wired & wireless products - ADAPTERS, ROUTERS, MODEMS, SWITCHES, ACCESS POINTS, PRINT SERVERS, POWER LINE ADAPTERS, NETWORK HUBS, VOIP.

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  Robert Bosch Engineering and Business Solutions Ltd.

  Dec 2010 - May 2012

  Associate Software Engineer

   Working in ARS 7.5 Environment Responsible for effective communication of incidents (Pre, during and Post incident). Incident ownership, monitoring, tracking and communication Providing Authorization for Employees in SMT tool. Removing Terminated and Transferred employees from Tool. Creating new templates for reports as per the customer requirement Creating New Scripts and associations for it. Creating new support groups and providing access to that support groups. Removal of support groups, templates, user rights etc. Importing data to CMDB. Preparation of user manuals for new employees. Organizing meetings and Knowledge sharing sessions. Show less

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  Sysnet System and Solutions Pte Ltd

  Aug 2012 - Sept 2013

  Senior Network Specialist

   Analysis of requirements and suggesting customers to use network efficiently. Helping customer’s to restructure their Network. Configuration of firewalls like Fortinet, Watchguard, Cyberoam etc. Configuring the Layer 2 & 3 Cisco networking devices based on customer requirement. Solving problems at system level. System servicing when it is required by the customer etc. Responsible for effective communication of incidents (Pre, during and Post incident). Incident ownership, monitoring, tracking and communication with end users. Implementation & Maintenance of Exchange server Show less

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  NIHON TECHNOLOGY

  Jul 2014 - Jul 2016

  Stream Lead - Sharepoint Workflow @ Triumph International JP

  Stream Lead in Triumph International Planning for project delivery and resource planning.Planning for Implementation of project on specified time.Giving update to management about status update weekly and monthly.Keeping track of project according to the time line.Planning meeting with key users and developers to get clear information for the clarifications.Requirement Gathering from various levels of Business Users.Design and development of the system based on user Requirement.Specially working on Microsoft Share point , Workflow specified tool K2.Development and implementation of Workflow systemMaintenance of the K2 Workflow system.Responsible for getting the sign-off form the customer after successful deliveryGiving presentation to End user when required.Preparing User Manual Conducted Training for Key User on the New SystemActively participated User Acceptance Test and Integration TestingPreparation of Training Documents and VideosReporting, Tracking all User tasks Show less

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  Triumph International

  Sept 2016 - now

  Process stability improvementreaching cost reduction by standardisation and simplification.Analyse , find area to be improved, Implementation and support for/of Global users Responsible for implementing Dynamic Buffer Management system all over APAC.Working as SPOC for APAC.It is a SaaS solution for the apparel industry to optimize merchandise management processes. Providing End to End solution to the stakeholders based on requirements on replenishments of stock.Sending reports based on the KPIs to Key stakeholders to stock level and turnover ratioAnalysed sales data and performance metrics to identify areas for improvement and implement corrective actions.Collaborated cross-functionally with sales, marketing, and product teams to develop integrated solutions and meet the business needs. Conducted regular meetings and trainings with team members to track progress and provide feedback. Fostered a culture of innovation and continuous improvement, encouraging team members to explore new ideas and approaches to be implemented in the system.For continuous improvement gather requirement with clients and discuss the possibilities with vendors, and partners, optimizing terms and conditions to maximize profitability.Responsible for identifying Global team policies and emerging trends, providing insights to guide business at APAC and implementing the process in APAC.Cultivated relationships with key stakeholders, effectively managing accounts and ensuring high levels of user satisfaction. Show less

  • Assistant Manager Business Development APAC

    Jul 2016 - now

  • Business Development Asia

    Sept 2016 - Jun 2017