Japesh Thyagarajan

Experience

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  MindTree

  Apr 2003 - Oct 2010

  • Project Manager

    Sept 2008 - Oct 2010

  • Project Lead

    Apr 2008 - Aug 2008

  • Business Analyst / System Analyst

    Feb 2007 - Apr 2008

  • Technical Lead

    Jul 2005 - Jan 2007

  • Senior Software Developer

    Apr 2004 - Jul 2005

  • Software Developer

    Apr 2003 - Mar 2004
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  Realogy

  Jan 2007 - Jan 2008

  System Analyst/ Business Analyst
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  Aditi Technologies

  Oct 2010 - Oct 2013

  1. Responsible for project delivery management for IT program and projects2. Ensure customer satisfaction by structuring and managing the engagement through completion, Mining the customer accounts for new prospects, projects and co-ordinate with the Sales/ Resourcing team to cater to the needs3. Responsibility of identifying , structuring , managing the teams and executing the project to utmost satisfaction of the customer by establishing the processes to support the engagement including setting up the team roles, defining the project schedule, project communication, reporting procedures, budget management, validating the scope, conducting project kick off meetings, conditions for acceptance etc.4. Identify in advance the acceptance criteria for each project deliverable, works with the team to establish delivery dates for each deliverable, and oversees the review of client deliverables to ensure they meet all client acceptance criteria, securing sign-off on each deliverable as agreed with client. 5. Forecasting the team members based on the project requirements, managing the budgeted hours, build his / her time in the engagement to achieve the required level of billable utilization. 6. People management and managing other Leads / Scrum Masters 7. Coach / guide teams on Scrum 8. Practices, evaluate, maintain and complete project appraisals 9. Support pre-sales activity, understand the business requirement, devising the solution for clients with the support of technical team, presenting the solution to client, preparation of SOW Show less

  • Senior Project Manager

    Sept 2012 - Oct 2013

  • Project Manager

    Oct 2010 - Aug 2012
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  Reliance Communications

  Dec 2010 - Feb 2011

  Onsite Project Manager (Consultant)
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  Ladbrokes eGaming

  Jan 2012 - Jul 2012

  Onsite Project Manager
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  Neudesic

  Nov 2013 - Nov 2016

  Senior Management Consultant

  Customer Satisfaction1. Achieve engagement goals for customer2. Work with Customer in Engagement & Business Planning3. Responsible for project growth, repeat business and long term relationships with clients.Leadership1. Drive ownership and delivery excellence from the project teams.2. Mentor Project team, responsible for goal setting and feedback of direct reports. Creating competitive spirit in the team for achieving/overachieving targets3. Constantly look at innovative ways in contributing towards practice maturity4.Additionally responsible to drive organization goals on talent development/retention, Strategic Practice/ Program DevelopmentDelivery1. Adapt to changing needs of managing large engagements (>1Mn) or multiple smaller engagements2. Creation and managing of SOW's3. Well-versed with Agile methodology4. Employ industry best practices and processes in project delivery in a distributed and matrix organization. 5. Be innovative in coming up with approaches on moving the projects to next stages and timely closure on phases6.Track and review project for minimal or nil compliance deviations and manage risks, Timely updates and escalation to Sr. Management7. Manage and minimize customer escalations Adhere to Schedule and Effort Compliance and Track revenue recognition, ensure accurate invoicing8. Participate in Quality Reviews with Sr. Management, Project Audits of peer projects9. Directly own organization parameters on delivery success Show less

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  ECLEVA

  Dec 2016 - Jan 2018

  Client Delivery Manager

  Primarily focused on successful delivery of Cloud based SaaS solutions using Agile/ Waterfall methodologies and assist Business Development Manager on the presales process by producing product demos, initial solution estimations and high-level delivery timelines. It also involved championing and guiding the organisation on Agile frameworks, principles and values.Presales1. Assist Business Development Managers in the presales process by producing product demos, initial solution estimations and high level delivery timelines2. Identify Opportunities within new and existing clientsConsulting1. Client & Stakeholder engagement2. Lead Workshop3. Project Management: Agile and Waterfall Methodology4. Document outcomes and deliverablesDelivery1. Work on and deliver multiple projects concurrently from start to finish2. Manage software development and business analyst staff3. Assess the effort of work required on project tasks and forecast and the remaining effort to delivery in time, on budget and to scope4. Meet forecasted utilisation and revenue ratesClosure1. Ensure all projects have been fully invoiced and paid2. Forecast ongoing resourcing utilisation and needs Show less

• 

  Capgemini

  Jan 2018 - Apr 2018

  Project Manager

  Joined a team specialising on Dynamics 365 implementations, part of a core group of professionals responsible to build and grow the Microsoft Dynamics Practice, work on RFIs and RFP and provide expertise in terms of Dynamics 365 and Agile methodologies.

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  ECLEVA

  May 2018 - Feb 2020

  Client Engagement Manager

  Mainly responsible for managing multiple projects and their inter-dependencies and ensure successful execution of customer programs; establish and maintain relationship with Third Parties and Vendors.• Conduct Workshops along with the Solution Architect and Business Analysts and participate in the digital transformation road-map development.• Ensure timely and successful delivery of solutions in line with the technology road-map and meeting customer needs and objectives.• Generate opportunities for up-sell and reference within accounts through project-based activities.• Lead and solve conflicts affecting the customer account by coordinating, facilitating and operating across internal/external cross-functional teams.• Regular health check and review of projects within the customer portfolio internally with the Executive team and the key customer stakeholders in Steering Committee• Develop and implement strategies for the program team, including developing a robust risk mitigation plan.• Responsible for the program budget, ensure that the budgets are forecast, regularly tracked and managed.• Track adoption metrics to identify the challenges and find out ways to improve solution adoption.• Good functional knowledge of Dynamics 365, Microsoft Power Platform, Office 365 and Azure. • Work on RFI's /RFP's and participate in Pre-sales initiatives. Show less

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  ProQuest Consulting

  Feb 2020 - Sept 2020

  Senior Agile Project Manager

  1. Working as a Senior Project Manager across multiple projects for a Salesforce Platinum Partner, and a leader in the Field Service Lightning.2. Managing successful Salesforce implementation projects (Sales Cloud, Service Cloud, Field Service Lightning, Community Cloud) for Government Agencies of strategic importance and stakeholders across various divisions.3. Execute projects successfully by leveraging the Scrum framework.

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  ACT Government

  Oct 2020 - Mar 2021

  Director, Shared Services
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  KPMG Australia

  Mar 2021 - now

  • Associate Director | Technology Consulting

    Oct 2021 - now

  • Manager | Technology Consulting

    Mar 2021 - Sept 2021