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Brighton Shithlangu

Brighton Shithlangu

Support Engineer

Followers of Brighton Shithlangu398 followers
location of Brighton ShithlanguMidrand, Gauteng, South Africa

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  • Timeline

  • About me

    Field Service Lead

  • Education

    • Watervaal High School

      1997 - 2003
      Senior Certificate

    • Tshwane University of Technology

      2004 - 2007
      Information Technology Development Software

  • Experience

    • Datacentrix

      Oct 2011 - Mar 2012
      Support Engineer

    • Datacentrix

      Jan 2013 - Dec 2021
      Support Engineer

      Field Service Engineer based on-site.PC setupPrinter Management (Network printer, Toner Replacement)Monitor Network devices (Switches and Servers)Installation of programs and its updates.Manages PABX telephony system.• Provide desktop & technical support to company clients• Ensure IT systems uptime• Assist in IT systems setup for new locations• Provide IT support for remote locations• Train personnel on new IT systems• Create and maintain inventory item codes• Receive and capture inventory on system• Daily maintenance and backups on IT systems• Maintain and update Assets Register• Assist in procurement of IT Equipment Show less

    • Business Connexion (BCX)

      Jul 2021 - May 2023
      Senior Technical Support Engineer

      services incidents logged by users on their computing resorces.Troubleshoot and Install Hardware e.g Printers, faxes, desktops and laptops.

    • Zilonetix

      Nov 2022 - Sept 2023
      Field Services Engineer

    • Datacentrix

      Oct 2023 - Oct 2024
      Junior Service Delivery Manager

    • XContent Business Solutions (Pty) Ltd

      Oct 2024 - now
      Field Service Lead

  • Licenses & Certifications

    • National Diplona in Information Technology