Lauren Torrance

Experience

• 

  Coalition America

  Nov 2007 - Apr 2010

  Claims Analyst

  · Responsible for claims processing including, but not limited to, processing incoming claims received by clients, utilizing multiple fee schedules, online re-pricing and forwarding to the appropriate network according to network participation

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  ADP

  Jan 2011 - Jul 2020

  Responsible for the E-file letter campaign· Research and develop strategies for reduction of client filing errors· Coordinate client outreach programs and distribute workload across associates· Report and make recommendations to management on developments from government agencies regarding updates to E-file practices· Attend various Kaizen events using Six Sigma to improve processes· Work with support teams for multiple products developing enhancements to communicate with clients more effectively Show less

  • Project Specialist

    Aug 2019 - Jul 2020

  • Tax Consultant/ Project Manager

    Apr 2017 - Jul 2020

  • Tax Analyst

    Jun 2012 - Apr 2017

  • Client Service Representative

    Jan 2011 - Jun 2012
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  Georgia Cyber Academy

  Jul 2020 - now

  Data Analyst