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Otto To

Otto To

Technical Account Manager

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location of Otto ToHong Kong SAR

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  • Timeline

  • About me

    Customer Success Manager - Enterprise at Refinitiv

  • Education

    • The Blue Coat School, Liverpool

      1985 - 1998
      GCE A level Physics

    • University of Birmingham

      1989 - 1992
      BEng Electionic and Electrical Engineering

      Graduated with Honors in Electronic and Electrical Engineering.

  • Experience

    • Thomson Reuters

      Jun 1995 - Sept 2016
      Technical Account Manager

      Leads Thomson Reuters technology, service, and strategic programs within TR's largest and most complex global accounts, working with account teams and global TAMs to deliver an outstanding customer experience, retain and support growth in revenue. Provide technical pre-sales, sales execution and post-sales support as well as drive technical sales execution for our clients.

    • Refinitiv

      Oct 2016 - now

      • Customer Success Manager - Enterprise

        Jan 2019 - now

      • Technical Relationship Manager

        Oct 2016 - Jan 2019

  • Licenses & Certifications

    • HKU_08x: Introduction to FinTech

      HKU FinTech
      May 2018
      View certificate certificate

    • AWS Certified Cloud Practitioner

      Amazon Web Services
      Aug 2018

    • FISD Financial Information Associate

      SIIA (Software & Information Industry Association)
      Sept 2016