Sourabh Parashar

Experience

• 

  Vedant Synergy Pvt Ltd

  Nov 2012 - Jul 2019

  Site Engineer

  - • Planning and configuring systems.- User administration and support.- Managing LAN (networking with Windows XP, Windows Vista, Windows 7Pro, and Windows 8.1Pro).- Installation, configuration, and troubleshooting of AutoCAD 2007 and AutoCAD 3D Civil 2015.- Installation, configuration, and updating of McAfee Antivirus.- Installation, configuration, management, and monitoring of CCTV cameras.- Creation and deletion of Active Directory Server 2012R2.- Configuration of proxy settings for both internet and normal users.- Configuration of Exchange mails on Android/iPhones/Blackberry Mobile.- Maintenance of telepresence and video conference systems.- Management of sharing directories on files and folders and setting different permissions.- Management and maintenance of Symantec DLO Client Application.- Management and maintenance of biometric application server.- Taking tape backups for servers on a daily and monthly basis.- Designing and maintaining software library server.- Maintenance of all types of IT assets (hardware/software) in an Excel sheet and updating on Sapphires portal.- Maintenance of MIS reports and daily checklists (server disk space, ping response).- User handling of 650 plus.- Installation of network devices (i.e., switch, router, firewall) over a new manufacturing plant.- Installation and configuration of application and storage server.- Windows server, network, and other IT device patch and firmware update activity.- Overall, I had a significant role in managing and maintaining the IT infrastructure and systems for the company during your time as a Site Engineer. Show less

• 

  JOGNIYA EXPLOSIVES PRIVATE LIMITED

  Jul 2019 - Oct 2020

  Information Technology Administrator

  - I am responsible for managing the company domain on Google Suite. This involved setting up user accounts, managing access permissions, configuring email settings, and ensuring the security of the company's data.- I am responsible for planning the network topology over the new manufacturing plant, which involved designing the layout of the network, determining the location of network devices (switches, routers, firewalls), and ensuring that the network was scalable and secure.- I am responsible for installing network devices (switches, routers, firewalls) in the new manufacturing plant. This involved configuring the devices and ensuring that they were functioning properly.- I am responsible for planning and installing the optical fiber cable in the entire plant area. This involved working with vendors to source the necessary equipment and materials, laying the cable, and testing the connectivity.- I am involved in the implementation of SAP in the company environment. This involved working with the SAP implementation team to ensure that the system was integrated with the company's existing infrastructure and that it was functioning properly.- I am responsible for installing and configuring an IPBX in the plant location. This involved configuring the system to meet the company's needs, testing it to ensure that it was functioning properly, and providing training to users on how to use the system.- Overall, my role as an IT Administrator at Jogniya Explosives Pvt Ltd involved managing the company's IT infrastructure and ensuring that it was secure, scalable, and functioning properly. Your responsibilities ranged from managing user accounts on Google Suite to planning and implementing complex network and communication systems. Show less

• 

  Dahua Technology Co. LTD

  Oct 2020 - Mar 2021

  Technical Support Engineer

  - As a Technical Support Executive at Talific Consulting Services, I am responsible for providing technical assistance to global customers over various channels such as calls, emails, remote support, and chat. I assisted customers with issues related to CCTV, network devices, NVR, DVR, and storage servers.- My job also involved working with company SOPs to ensure that I followed the best practices and protocols while providing support to customers. By doing so, I am able to provide consistent and high-quality customer service, which is essential in maintaining customer satisfaction.- My role required excellent communication skills and technical knowledge. I needed to be able to explain technical issues and solutions in a clear and concise manner to customers with varying levels of technical expertise. I also needed to have a good understanding of the products and services offered by Dahua Technology Pvt. Ltd. to assist customers effectively.- Overall, my role as a Technical Support Executive at Talific Consulting Services required a combination of technical skills, communication skills, and adherence to company SOPs to provide excellent customer support to global customers. Show less

• 

  Jumio India

  Apr 2021 - May 2023

  Engineer

  - As an IT engineer, I am are responsible for managing the Active Directory infrastructure in your organization. This involves configuring, maintaining, and troubleshooting multiple Active Directory servers to ensure that users can log in to the network, access resources, and perform other tasks.- I am also managing the DNS and DHCP servers, which are critical components of any network. Ensure that these servers are operational and properly configured to support our organization's network.- I have monitored the network and application performance using a variety of tools and report any issues to the relevant teams. I work with our colleagues to resolve issues and implement solutions to prevent similar incidents from occurring in the future.- I am also work with antivirus software to ensure that all devices on the network are protected from malware and other threats. We use Sophos Central, Cybereason & CrowdStrike to manage antivirus at both user and administrator levels.- This organization uses Amazon Web Services (AWS) for cloud computing, and our team are responsible for configuring and managing the servers in the cloud.- We use AWS CloudWatch to monitor the performance of our cloud servers and ensure that they are running smoothly.- As part of my job, I have performed monthly Windows Server patching to ensure that your systems are up to date and secure.- I have also performed monthly software updates for applications like SmarterMail, Vcenter, EXSi, and Veeam Backup.- We use both an Excel file and Jira inventory portal to maintain this inventory.- I am responsible for updating the company's IT SOPs and maintaining them on a Confluence page.- We monitor and manage the backup tasks for our organization, ensuring that all critical data is backed up daily, weekly, and monthly.- We use the VEEAM backup application to perform backups and restore data when needed. Show less

• 

  Dev Information Technology Limited

  May 2023 - now

  System Administrator

  * Manage SCCM and deploying patching and application through SCCM.* Investigate the error and resolving the issues via reading the logs files.* Manage VMware and ESXi and taking care of the upgradation activity as well.* Maintain the Veeam Backup server with the multiple jobs and proxy servers over backup server.