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Christopher Gafney

Christopher Gafney

Customer Service Advisor

Followers of Christopher Gafney391 followers
location of Christopher GafneyBarcelona, Catalonia, Spain

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  • Timeline

  • About me

    License Compliance Analyst at Autodesk

  • Education

    • Longdean Secondary School

      2004 - 2009

    • Anglia Ruskin University

      2011 - 2015
      Bachelor of Science (B.Sc.) Computer and Information Systems Security/Information Assurance

  • Experience

    • Eckoh plc

      Jan 2015 - Apr 2016
      Customer Service Advisor

    • Webhelp

      Feb 2018 - Aug 2022

      The Process Analyst is responsible for building/maintaining processes that align with Google's business requirements, duties include but not limited to:- Develop intake processes that are submitted via SalesForce and Google Forms.- Host/attend regular meetings with the Google stakeholders to define scope.- Collaborate with BI Specialist & Quality Assurance to identify process improvements- Report updates in weekly business review meetings. - Respond to 3rd tier consult notifications Show less

      • Junior Programmer

        Jun 2021 - Aug 2022

      • Process Analyst

        Jun 2018 - Jun 2021

      • Partner Support Representative

        Feb 2018 - Jun 2018

    • Autodesk

      Aug 2022 - now
      License Compliance Analyst

  • Licenses & Certifications

    • CompTIA A+

      CompTIA