Grace Chew, PhD

Experience

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  Trans Eurokars Pte Ltd

  Jun 2003 - Jan 2004

  Marketing Manager

  Additional ExperienceMarketing Manager • Trans Eurokars PTE LTDLoyalty Marketing Manager • Shangri-La Hotel Limited, SingaporePriority Passenger Relations Manager • Singapore Airline Limited, SingaporeFlight Stewardess/Leading Stewardess • Singapore Airline Limited, Singapore

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  Richmert (S) Pte Ltd

  Jun 2004 - Aug 2007

  Business Unit Manager

  Spearheaded the business units in distributor channels ( Domino Injet Printer, Hyster Forklift, Agfa film) and held P & L responsibility, ensuring a profitable return to the company’s bottom line. Successfully managed and directed a team of Sales & Marketing, Customer Service and After Sales Service personnel to ensure the overall achievement of KPIS. • Increased the profitability of business units by 30 - 40% and successfully achieved product line monthly targets.• Maximised profit and minimised cost by effectively restructuring and redesigned the mechanism of sales and marketing organisation, customer relationship management, account management, inventory management and after sales support, with the implementation of innovative structural change. • Established strong business partnerships with worldwide principals, industry players, suppliers, and customers (Singapore, Malaysia, United Kingdom, Sweden, China, USA, Indonesia, Vietnam, Taiwan, Thailand, Australia, Finland, and India). Show less

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  Kohler Co.

  Aug 2007 - Jun 2010

  Regional Manager, S.E.A, Taiwan, Hong Kong and Bangladesh

  Managed S.E.A, Taiwan, Hong Kong and Bangladesh sales division and distributorship channels. Spearheaded the APAC Customer Service team to ensure the fulfilment of order and shipment targets and provided high-level customer service to the internal and external stakeholders. Led the Aftermarket Team, providing training and coaching as part of employee engagement strategies and continuous improvement. • Restructured the sales organisation with different product lines and worked closely with Marketing team to redesign sales and marketing strategies.• Established and enhanced key relationships with end customers, business partners and distributors across the regions and developed new markets and channel distributions in Singapore, Hong Kong and Vietnam, expanding the international network.• Built the new Customer Service department, with decentralisation structure for Asia-Pacific (China, India, and Singapore).• Organised the first Aftermarket Training Conference in SEA to increase the knowledge and efficiency of distributors. Show less

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  Aggreko (Singapore) Pte Ltd

  Jan 2012 - Aug 2012

  Senior Sales Manager, South East Asia

  Responsible for all facets of revenue and sales development of the sales and support team. • Led and provided coaching and mentorship to the team, achieving annual sales targets, including S$15M and S$34.6M respectively for the H1 and H2 periods. • Conducted competitor analysis and developed counter strategies to capture market share, and ensure profitability of the business. • Entered new market segments / territories across S.E. Asia following thorough market research of potential growth opportunities.• Drove the use of Customer Relationship Management (CRM) to increase potential sales opportunities and build future pipelines. • Formulated five years’ strategy to grow S.E. Asia market to S$104M, through robust market analysis and sales calculations. Show less

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  G Gianna Consultancy Pte Ltd

  Sept 2012 - Dec 2024

  Management Consultant

  Provide consultancy services in business development, sales and marketing, strategic planning,channels management, mergers and acquisitions, organizations change management and training and development to global MNC’s and SME’s. • Developed and implemented strategies aiming to promote the organisation’s mission and “voice” and to create enhanced brand awareness. • Forged and maintained relationships of trust with shareholders, partners, and clients, including companies in Australia, Canada, Germany, Italy, Japan, Saudi Arabia, Singapore, Spain, China and Taiwan. Industries included IT, Power Generation, Renewable Energy, Airline, Education, Hospitality, Material Handling, Industrial Injet Printer, Healthcare. Show less

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  Volocopter GmbH

  Dec 2018 - Sept 2021

  Business Development Consultant, Singapore

  • Jointly developed and implemented Strategic Plan including Go-to-Market Strategy and Business Development Activities.• Developed urban mobility ecosystem by identifying, developing and fostering relationship with Civil Aviation Authority, governments’ ministries and agencies, aviation industry players and ecosystem partners. • Planned and organized trade-shows and events to showcase Volocopter product. • Member of the project management team in the execution of Singapore 2019 demo flight trial. • Conducted market research and feasibility studies on urban air mobility. Show less

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  RGP Asia Pacific

  Jan 2025 - now

  Senior Client Development Manager

  Market leader for RGP Singapore, and responsible for growing market revenue through new business development and client development management. Responsible for managing the sales process from start to finish and have oversight of consultant engagements through client service and project delivery team leadership.About RGPAt RGP, we're creating a future where businesses produce their best work without constraints. We've built a global network of over 2,600 experts across four global regions, providing a comprehensive suite of solutions across on demand talent, and next generation consulting and outsourced services to support organizations at every stage of their growth journey. Trusted by Fortune 100 companies and emerging disruptors alike, we challenge conventional ways of working, drive growth, and pave the way for long-term success through bold innovation and fearless collaboration. It's time to rethink how work gets done. Dare to Work Differently with RGP. Find us at rgp.com. Show less