David Matthews

Experience

• 

  BBSRC

  Aug 1996 - Sept 1997

  Scientific Research Assistant

  Assisting Senior Research Scientists on a number of projects relating to the movement of Nitrogen and Phosphorus in soils.

• 

  IBM

  Sept 1997 - Apr 2004

  Contract IT Engineer - Desktop Apps Integration & Deployment (Financial Services)

  - Technical role for Financial Services and Retail accounts - Face to face 2nd line user / desktop support - Network support - Server / infrastructure support - Project work: apps auto-installs & deployment

• 

  DEFRA - Environment Agency

  Apr 2004 - Jun 2010

  Contract Technical Project Manager: Apps Management, Integration & Deployment

  - Technical Team Lead & Technical Project Management role - Client apps integration, testing & deployment - Specialist in developing auto-installs for bespoke and proprietary software - UAT environment & process management - Software Testing (ISTQB qualified)

• 

  Specialized IT Ltd

  Sept 2004 - Jul 2012

  Director and IT Consultant

  - Technical Project Delivery (specialist in client apps integration, testing, & deployment into ITIL Services) - Technical Team Lead - Integration & UAT Testing (ISTQB Qualified) - Project Management (Prince II, Scrum Qualified) - Technical Transformation - Process Design - Project Assurance

• 

  Capgemini

  Jun 2010 - May 2015

  Engagement Manager: Consulting. IT Outsourcing. Digital Transformation. Business Change.

  - Royal Mail Group: Service Development / Transition Manager for EPICOR enterprise B2B platform - Centrica: Manage implementation of a SAP test environment - House of Fraser: Programme Management delivering a £1.2m technical change programme - DEFRA / Environment Agency: Technical Delivery Manager on £26m technology transformation

• 

  NHS South, Central and West

  Apr 2015 - now

  Product Change and Operations Delivery Lead. Business Critical, time-sensitive services. Agile. ITIL Service Delivery. Change Manager. PMO Set up. Delivery Process Design. Operations Manager. Process owner. Product / Road-map owner. Test & Assurance Management. User Centred Design. Continuous Improvement. Fast-paced high volume (50+ in-flight) technical changes to National Immunisation Management Systems + Services for COVID and Flu vaccination**Our NIMS infrastructure and service manages up to 3 million API calls per day - over 300 million since the start of the pandemic. We have sent 101 million letters, 29 million emails and 117 million SMS for covid and flu. Our Vaccine Data Resolution Service has corrected over 110,000 citizen's records** Show less "the rapid implementation of video consultations has been one of the standout stories of NHS innovation during the early stages of the pandemic" The Health Foundation September 2020 - Agile Project Management, rapid delivery of cloud-based platform in 18 NHS Trusts - Service Delivery Management (ITIL) - Engagement / enabler role to Exec level - Training & guidance for Clinical Directors in platform configuration - 3 year programme in 3 weeks: accelerated delivery for COVID19 - Clinical Lead engagement, developing the SW peer-to-peer network: embed, spread, sustain - Benefits evaluation - Product training and knowledge management Show less Digital Transformation & Consultancy - Implementation & Business Change - Customer relationship / account management - Programme and project delivery - Electronic Patient Records (EPR) systems implementation - Interoperability projects - Mobile working solutions - Electronic Document & Records Management (EDRMS) options appraisal - Service improvement and process mapping - Applications Life-cycle management (ALM) - Cost & performance improvements (CIPs, PIPs) - Standard operating procedures - ITIL Service Wrap / service transition - Supplier management - Project estimating - Commercials / proposals Show less

  • Programme Director (8C), Digital Transformation Prog Recovery & Acceleration (SCW Contact Centres)

    Oct 2023 - now

  • Associate Director (8D Secondment), Immunisation Management Service (England)

    Apr 2023 - now

  • Lead Product & Operations Manager (8C), National Immunisation Mgmt Service (Covid Flu MMR)

    Oct 2021 - now

  • PMO Delivery Lead (8B), National Vaccination Programme Covid-19

    Apr 2021 - Sept 2021

  • Implementation Partner: Video Consultations SW Hospitals (COVID Emergency)

    Mar 2020 - Apr 2021

  • Programme Manager: Video Consultations in SW Care Homes (COVID Emergency)

    Jun 2020 - Jul 2020

  • Senior Project Manager: Public Consultation on Mental Health (Somerset ICS)

    Aug 2019 - Mar 2020

  • PMO Lead: GPPCF / National GP Payment Systems (for NHSE/I)

    Apr 2019 - Aug 2019

  • Programme Manager: Business Transformation / Restructure (Internal SCW)

    Apr 2018 - Mar 2019

  • Senior Project Manager: Digital Transformation

    Apr 2015 - Mar 2018