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Lori Kwiatkowski, CTC/CTA

Lori kwiatkowski, ctc/cta

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location of Lori Kwiatkowski, CTC/CTAGreater Tampa Bay Area
Phone number of Lori Kwiatkowski, CTC/CTA+91 xxxx xxxxx
Followers of Lori Kwiatkowski, CTC/CTA589 followers

  • Timeline

    Oct 1993 - Jan 2024

    Retail Sales Leader

    AAA-The Auto Club Group
    Trinity, Port Richey and Spring Hill
    Jan 2024 - Jun 2024

    STRATEGIC SALES & SERVICE LEADER

    Committed to driving success through servant leadership and collaborative teamwork
    Current Company
    Jun 2024 - now

    Operations Manager

    ADTRAV Travel Management

  • About me

    Operations Leader | Change Champion | Customer Experience Manager | Inspiring sales & service leader, championing professional growth, driving team success with a fresh personable approach.

  • Education

    • Dominican commercial

      -
      Regent's diploma business administration and management, general

      Activities and Societies: Graduated with a Regent's Diploma. Member of the National Honor Society and National Business Honor Society.

  • Experience

    • Aaa-the auto club group

      Oct 1993 - Jan 2024

      Led travel department of 3 branch locations, managing 16 travel counselors, accountable for sales and revenue. Oversaw travel policies, negotiating contracts with vendors ensuring compliance regulations and cost containment.• Conducted engaging travel presentations in-house and within community, effectively promoting travel services and enhancing brand visibility.• Analyzed data trends to recommend new procedures, optimizing branch operations and driving revenue growth.• Implemented innovative strategies to enhance the customer journey and streamline booking processes, resulting in improved efficiency and profitability.• Implemented performance management strategies to drive employee development and optimize team performance. Show less

      • Retail Sales Leader

        Apr 2021 - Jan 2024

      • Field Manager

        Jul 2013 - Apr 2021

      • District Travel Manager

        Mar 2004 - Jul 2013

      • Travel Manager

        Oct 1993 - Mar 2004

    • Committed to driving success through servant leadership and collaborative teamwork

      Jan 2024 - Jun 2024
      Strategic sales & service leader

    • Adtrav travel management

      Jun 2024 - now

      • Operations Manager

        Jun 2024 - now

      • Operations Manager

        Jun 2024 - now

  • Licenses & Certifications

    • Resident travel insurance license 2-41

      State of florida
      Feb 2011

    • Certified travel associate (cta)

      The travel institute
      May 2004

    • Certified travel counselor (ctc)

      The travel institute
      Feb 2007

    • Life & annuity insurance license 214

      State of florida
      Apr 2018

    • Property and casualty insurance license - 20 44

      State of florida
      Nov 2013

  • Volunteer Experience

    • Board Member

      Issued by PASCO SAFETY TOWN INC on Mar 2010
      PASCO SAFETY TOWN INCAssociated with Lori Kwiatkowski, CTC/CTA

    • School Advisory Board Member

      Issued by Chasco Elementary School on Sept 2022
      Chasco Elementary SchoolAssociated with Lori Kwiatkowski, CTC/CTA

    • School Advisory Board

      Issued by Seven Springs Elementary School on Sept 2016
      Seven Springs Elementary SchoolAssociated with Lori Kwiatkowski, CTC/CTA