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Fuada Lani

Fuada Lani

Helpdesk agent

Followers of Fuada Lani98 followers
location of Fuada LaniBrussels Metropolitan Area

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  • Timeline

  • About me

    Solution Manager bij European Commission

  • Education

    • Vrije Universiteit Brussel

      2009 - 2012
      Bachelor in Political Science

      Currently I'm following a Bachelor in Political Science at VUB.I am in possession of an Secuindaire Degree from Albania and an Equivalent of Belgium.

  • Experience

    • SAP SUPPORT at EDS

      Dec 2007 - Aug 2009
      Helpdesk agent

      Helpdesk agent for SAP support for the internal company

    • EDS, an HP company

      Dec 2007 - Jul 2009
      SME (Subject Metter Expert) at EDS

      SME (Subject Metter Expert) for a specific tool/application called Digital Workflow.

    • Unisys

      Aug 2009 - Oct 2018
      Information System Support

      I currently work for Unisys as Project Consultant at the European Commission.DG for Employment, Social Affaires and Equal Opportunities

    • European Commission

      Aug 2009 - now

      Started on new Project for new application being developed.As only person responsible for testing, documentation and presentation. Organizing and presenting workshops.

      • Solution Manager

        Jul 2020 - now

      • Service Manager

        Nov 2018 - Jul 2020

      • Support Manager

        Aug 2009 - Jul 2020

    • European Commission PMO

      Feb 2023 - now
      Businessmanager

  • Licenses & Certifications