Natsuno Sato

Experience

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  Ryokosha Co.,Ltd.

  Apr 2009 - May 2011

  International Sales Support Group, Associate

  In charge of the translation for the company. Translation included daily emails, contract papers, operation manuals of machines, instructions, reports, minutes, quotes, invoice, and advertisement. In charge of administrative support of Taiwan branch by making quotes, invoices, and arranging export shipments.Managed the flow of export business of the department by creating excel list as well as filing physical documents. Acted as interpreter in product delivery at clients in overseas. Interpreted the usage and principle of the product as well as inquiry from clients. Interpreted negotiations on business details such as price, delivery date, payment terms etc. Show less

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  CareerCross Japan

  Aug 2011 - Dec 2011

  Account Executive/Market Researcher

  Created new leads with the research of bilingual needs in all industry.Made appointments (30/month) with new companies by cold calling both in Japanese and English.Visited and pitched in meetings with new companies about the service.Participated in a workplace where internal language is English.

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  Grey Worldwide

  Feb 2012 - May 2013

  Group Secretary

  Coordinated meetings, appointments and events liaising with clients in Singapore in timely manner.Scheduled and coordinated domestic/oversea business travel by booking flights and hotel as well as reporting expense.Acted as a personal assistant for the leader by ensuring schedule were accurate and up-to-date.Took appropriate action for all incoming correspondents, phone calls and visitors. Screened all media (TV, online media, newspaper, and magazines) for the latest information of clients/competitors product and shared it to the team and clients with translation.Utilized mail merge function of Microsoft Word, Excel and Outlook. Show less

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  KVH

  Jun 2013 - Jun 2014

  Executive Secretary

  -Secretary for Executive Vice President in a fast-paced work environment, and administrative assistant for the department of approx. 140 people in Tokyo and 60 people in India office.-Managed Boss’s internal and external meetings with a sense of being ahead of time to make him occupied all day except for lunch break. Ensured that the information such as call-in phone numbers, tools, and maps for external meeting are ready when attending meetings. -Arranged domestic/ international Business trips including flights, accommodation, setting up meeting with clients. In charge of the itinerary of the trip, and T&E process after the trip.-Assisted visitor’s travel to Japan from India by creating and shipping physical documents to the affiliate company in India to help them get VISA to enter Japan. Arranged accommodation for them.-Arranged flight/accommodation for new joiners in overseas offices when they come to Japan for training. Invoice processing for them. Frequent liaising with HR for above arrangements. -Created overtime chart on excel and circulated it to India on monthly basis.-Created voucher on excel and handed it over to accounting dept. with invoice. Show less

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  Capgemini

  Sept 2014 - Sept 2018

  Executive Secretary

  Executive assistant:Supported VP (Manufacturing team in 2014), 5 senior directors (Financial Service team from 2015 to 2018 ).-Schedule and meeting arrangement (internal/external, in person/phone/video conference), material preparation, dinner reservation, souvenir purchase, business trip arrangement, monthly expense report and IT trouble.Admin support for consulting/Sales team:Contract filing, invoice process, material preparation and meeting setup.Supported translation for the team.HR Assist:Coordinated 3 month training for 6 new grads from April to June 2016.-Training/schedule arrangement for internal and external sessions -Assisted teacher from Belgium, acted as translator.-Two-weeks training trip to India (arranged overall schedule, flights, accommodation, VISA and training contents communicating with India office)Coordinated 3-days internal training for senior manager(participants 30 senior managers, 2 teachers from UK office)-Arranged schedule with frequent emails/calls with UK office.-Arranged lunch/drinks/snacks/dinner throughout the training Project Admin:Served as Project Admin in client office, for consulting project of introducing sales support package software (SalesForce) to an American Insurance Company (project member approx. 30. 10 Japanese, 10 Chinese, 10 Indian) from April to July 2017-on-board/off-board coordination by arranging ID card, laptop setup etc. -VDI setup in coordination with client’s IT team-Software request on client’s system and installation-Business hotel reservation for overnight workers-Assisted IT trouble for Indian members who doesn’t speak JapaneseFacility Management:In charge of office facility covering maternity leave.-Managed office environment such as water server, copy machine etc-Acted as Fire Safety Manager Show less

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  Viacom

  Sept 2018 - Mar 2020

  Sales Assistant

  -Updated MTV forecast and revenue reports for 3 sales team-KPI management for 3 sales team-Created revenue/subscriber report for weekly/monthly team meetings-Monthly invoice process in the system (15/month)-Translation of sales material (UK/US reality TV shows).-Assisted Marketing dept. at the music event (MTV VMAJ)

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  Wargaming

  Apr 2020 - Sept 2025

  In charge of workplace and procurement for Japan officeProcurement-created purchase order, acquired approval, placed order, confirmed service/goods received, processed invoice (30/month) for game products, PR, and marketing teams.Workplace-Budged, planned, and hosted offline office events (Spring, Summer, Halloween, Year-end party, New year party and international women’s day) -Summer 2023 was 25th anniversary for the company. Executed bowling activity followed by cruising party in Tokyo Bay -Halloween 2023 in Japan office was featured as employee experience in company brochure for HR recruitment-Maintained and managed food and beverages (2 coffee machines, 1 vending machine, water server) as well as plants and air purifier in office-Purchased and served fruits in office on Wednesdays for 1 year, changed this to regular stocked office snack by sourcing vendor-Acted as Fire prevention manager for evacuation drill-Created company calendar and new year card annually, changed new year card to email by sourcing vendor-Managed 5-year lease renewal of office, working between property management company, manager in Singapore and legal team in Korea office -Participated in 1 week workshop in Korea, Feb 2024-Acted as PA when executive person visited from global-Assisted HR for employee engagement initiatives from global-Utilized JIRA, FEA portal, Concur system Show less -In charge of workplace-Weekly office visit during Covid period to maintain office environment-Planned and hosted online office events (Spring, Summer, Halloween and Year end party), with arrangement of gifts delivered to employee’s each home per event.Year-end party includes Secret Santa throughout APAC region, between 3 counties (Singapore, Korea and Japan) with over 100 participants.-Assisted procurement admin-Covered Japan IT during absence for 4 months with instruction by Singapore IT Show less

  • Office Manager, administration, APAC

    May 2024 - Sept 2025

  • Procurement and Workplace Specialist

    Oct 2021 - May 2024

  • Office Management Specialist

    Apr 2020 - Apr 2022
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  UltraSuperNew 株式会社

  Sept 2025 - now

  Office Manager