Stephan Mosel

Experience

• 

  20six

  Sept 2004 - Jul 2005

  Editorial Freelancer

  • Home office part-time freelance job for identifying current „hot topics“ in the blogosphere for a printed paper tabloid (“News Frankfurt”)

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  Research Studios Austria

  Apr 2006 - Dec 2006

  Junior Researcher

  • Didactical conception of an e-learning client for mobile and desktop with microcontent interactions• Development of an e-learning algorithm for the sequencing of microlearning objects pushed to desktop and mobile clients• Lectures and workshops on microcontent and microlearning

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  Universität Innsbruck

  Jan 2007 - Jun 2007

  • Conducting a blended learning course with online and offline elements• Creation of web 2.0-based learning materials for media pedagogy students • Co-authoring of a EU proposal for the implementation of web 2.0 functionality and concepts in scientific digital repositories across Europe

  • Assistant Lecturer

    Mar 2007 - Jun 2007

  • Project Manager

    Jan 2007 - May 2007
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  Qype.com

  Jun 2007 - Feb 2008

  Community Manager

  Communicating to and engaging the German Qype user audience • Building an audience and recruiting active users• Conducting local Qype events at Hamburg restaurants• Company communication on the corporate blog• User communication in social media settings like the forums, blog, Twitter, Facebook, etc. (moderation, gathering user feedback)

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  Qype

  Mar 2008 - Feb 2013

  Leading the int. content quality team & the nursery markets community managers (PL, PT, BR, TR); coordination of global legal support• Global content quality guidelines• Nursery markets social media & community management advisor• TR b2c community launch• b2c web product advisor Ensuring the integrity of user-generated local reviews on Qype in 9 languages and 12 markets • Coordination of legal support for all markets with local lawyers and Community Managers• Establishing best practices for identifying spam reviews and initiating countermeasures on all markets• Product owner of a backoffice tool to identify and handle spam and fake reviews Driving user engagement, coordinating international user communications, handling legal complaints about reviews• Coordinating feature communication to the community for the Community Managers in all markets• Planning online promotions and local events strategy for the German market• Responding to legal claims about German reviews and handling legal disputes in cooperation with a lawyer• Site editorial planning

  • Head of Community Management and Content Quality

    Mar 2012 - Feb 2013

  • Head of Content Quality

    Dec 2011 - Feb 2012

  • Senior Community Manager

    Mar 2008 - Nov 2011
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  Media makis gmbh

  Mar 2013 - May 2018

  Director Social Media and Community

  Leading the social media unit for b2c customers• Social media communication strategies for b2c brands• Team lead for social media consultants/editors and community managers• Establishing and enforcing community management team processes • Social media analytics: KPI driven optimisation for editorial planning and community management• Social media advertising (b2c and b2b): Concept and execution of Social media campaigns up to 40k € ad budget per campaign• Project management for landing pages and websites Show less

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  CRP Import Export GmbH

  Jun 2018 - Aug 2019

  Senior Executive Online Marketing Manager

  Significant Online Shop revenue increase over 13 months through SEA in liasion with an agency, Facebook dynamic product ads (inhouse), SEO content, Social Media, and editorial content (blog, newsletter).

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  Falkemedia Gruppe

  Jan 2020 - now

  • Head of Cross Media & Team Lead Social Media

    Sept 2021 - now

  • Cross Media Consultant

    Jan 2020 - Sept 2021