Rahul Tomar

Experience

• 

  Nortel Networks

  May 2002 - May 2003

  Engineer

  Worked as a Nortel representative for Bharti and Reliance communications backbone NLD network in pan India MP/UP//Bihar/Punjab/Maharashtra/Andhra and West Bengal Installation commissioning Integration new Backbone sites in Ring Acceptance Testing Metro fiber ring Integration and AT Mire than 500 sites integrated in existing rings Installation commissioning and integration of DXC OLA STM-16 2) Pre installation site survey and Inventory checklist Show less

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  Reliance Communications

  Jun 2003 - Nov 2007

  Sr. Engineer Transmission

  More than 200 transport sites commissioned and integrated in Delhi and Rajasthan , including MW and optical Transport nodes , new ring implementation and stability testing 24hrs or 48hrs, poi with government and private operator etc 1) Installation and commissioning of new Transport sites Nortel networks STM1-STM162) Fibre route check patching and clear the route loses for new ring integration 3) New hardware addition in live network 4) New node integration in Ring 5) New ADN site integration and configuration6) Poi connectivity and Acceptance testing with government and private operator •Circuit Deliveries(E1,STM1,PRI Etc)•Change Implementation•Migration•Software Upgrade•Proposing Equipments as per Customer Requirement•Coordination with Vendors and Field Engineers•Testing of Circuits•Configuration of Different data as well as Voice Equipments•Fault Analysis•Capacity Management•Technical Support•Analyzing Network engineering drawing•Raising Fault TicketsEquipments used – Nortel Optical Family TN1X/ 4XE/16XE / OPTERA/ Line Amplifier / DXC , Cisco (3400, 3500, 3750, 7609) Tools used - ANT-20/ ANT-5/ ETHERNET TESTER SUNRISE AND EXPO/ power meter / Source meter and Variable Optical Meter Show less

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  Ericsson

  Nov 2007 - Dec 2021

  🇮🇩 🇹🇭 Indosat and D-TECHandling Indosat and D-TEC as a Senior Manager technical support, 70 GTS engineers in 1st and 2nd level assurance team on different locations. Both Networks equipped with multi-vendor and multi-technology, Huawei 9800/8800/ZTE/Nokia PSS/NEC/Ericsson/SIAE/Cisco 9 K/3400/3500/3750/ATN910/950/CX600/AWS/Red-Hat administrators etc•Excellent Customer administration abilities to work with client on both specialized and the executives’ levels and a good team player that is prepared to contribute or lead investigating, define, manage, and deliver the operational SLA’s, network KPI’s and Service KPI’s •Responsible to achieve Mobility/wireline and Cloud KPIs as per plan WLA and reporting to internal and external stakeholders, Influence and governance with customer for mitigation as per contract •Responsible for delivering incident SLAs and RCA based on priority Reduction of recurring incidents via Problem management and Automation applicable on remedy/one tm/onefm tool•Ensure that new knowledge is encapsulated in the form of best practices, processes and tools. Ensure that the processes are in place for SLA measurement and reporting•Audit/Pro-active identification of process improvements, automation possibilities, if any, technical delivery risks and provides probable solution•Technical project auditing and risk assessment competencies, Ensuring resources are trained to utilize established methodologies, tools and best practices and in the resource development MOP/SOP creation, Mentor/Mentee program to develop skills •Work closely with the solutions and optimization team for the future and current AOP projection, timeline and deliverable•Ability to manage distressing circumstances with partners and clients, governance with Customer SLA and RCA Review, control of the situation coordinating and assembling the appropriate resources required to resolve the escalation, Right competence at right place Show less During this role, successfully go-live and managed 5 Accounts Telenet 🇧🇪 KA and KT Resource planning and onboarding Process Management Define different process and sign off Transition and service delivery GNOC , IP network including multi-vendor Vendor Tellabs , Ericsson MLTN and 6600 series , Alcatel VM 🇬🇧 Technical Support NOC Manager This network is a legacy network and complex network without documentation HLD LLD, bigger challenge was to find out the competency in marketComplete KA in UK, prepare 100 of MOPhiring and delivered training and go live successfully Align with the same pace wiring 5month as pre transition.Multivendor , Telephony and HFC solution along with B2B services, IP and ROADM architecture based, Ciena, Cisco, Alcatel, ECI LGI 🇳🇱 🇭🇺 🇵🇱 🇮🇪 ( Netherland, Hungary, Poland, Ireland-Wireline network Ciena, Cisco and Infinera ROADM architecture based advanced network Telefonica 🇬🇧 IP and Transmission L2 NOC manager People management Incident management Configuration activity Problem management Resource fulfillment Budget handling New provisioning access and new site quality acceptance Telefonica 🇪🇨- L2 NOC manager Show less Handling Fault and provisioning .Leading Team Problem analysis and provide solution to customer. Governance with customer .Ensure Service delivery within defined SLA . Maintain 100% SLA Target to improve transmission network availability Major achievement 70% transmission outage reduction .80% alarm reduction from NMS resulting easy monitoring 100% Software upgrade to resolve equipment malfunctioning due to different software in Transmission nodes Redundancy test and resolve problematic hop 100% Protection define in ring for 2G /3G100% SLA maintain Received award from RMEA head of operation for Excellence support and improve transmission network Show less Managed Ericsson & Huawei NMS Managed transmission team of 10 engineer 24x7 support to field . Responsible for Fault/Provisioning Successful 3G rollout and remote provisioning . 100% Ater/C7 diversification on 3rd path on fiber and microwave . 100% network visibility Transmission dip error reduction and nw improvement . Transmission network optimization Outage analysis and reduction plan Ensure transmission node on latest sw version .Coordination with Private operators for poi .Award Ericsson India ACE Award for outstanding performance in year 2010.Ericsson India ACE Award for outstanding performance in year 2011 in Q1 & Q4Received best NMS support award (Year 2009) by circle head in Ericsson India for playing keen important role to reduce the transmission Outages in UPWReceived best Field support Award Form circle O&H in 200820 % to 96 % NMS visibility achieve in UPW circle and received NMS visibility awards from Circle HeadDip Errors reduced from 3500 to 700 in UPW circle , Received outstanding Performance award from Regional Head Recieved outstanding performance award to meet the 100% N/W compliance and N/W improvement. Received power awards from MSCOO for Making Improvement in Circle Ranking from 12 to 2rd position and maintain the same in PAN India.Received Rock star award In 2013 Received Ace award in 2013 Q2Received Excellence Award from RMEA Region Head of operation for best Support. Show less

  • Senior Manager

    Sept 2020 - Dec 2021

  • Technical Noc Manager

    Jan 2017 - Sept 2020

  • Transmission Specialist

    Jul 2013 - Aug 2017

  • Transmission lead

    Nov 2007 - Jul 2013
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  Rakuten Symphony

  Jan 2022 - Dec 2022

  Network Capacity planning and performance Specialist

  Ownership network performance EtE ownership Capacity planning , OSS/BSS/IPTX/Cloud/Product/Core End to End network Capacity Analysis and upgrade plan Projection plan N+1 year Automation for capacity and Performance module Network KPI analysis, optimisation and corrections KPI Automations drive to better performance monitoring and proactive action

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  Rakuten Mobile, Inc.

  Dec 2022 - now

  End to End national capacity planning and performance

  • Deputy Head of Department

    Sept 2024 - now

  • Section Manager

    Dec 2022 - Sept 2024