Mohammed Sayed, MBA

Experience

• 

  Egyptian Natural Gas Company (GASCO)

  Jan 2002 - Apr 2018

  Department Manager, International Training

  • Awarded “Employee of the Year” in 2015, for recognition of overall accomplishments and tenure with company for 13 years.• Key contributor in the design and implementation of performance management system.• Trimmed $100K from training budget by inviting international experts to deliver at GASCO rather than incurring costs to send trainees abroad.• Contributed to achieving $150K in revenue by coordinating training to global clients working in the natural gas industry in the Middle East and South America.• Coordinated training initiatives for oil & gas companies across the Middle East, serving as representative for GASCO.• Arranged for participants to receive mandatory safety and regulatory training, tracking and updating training records for up to 15,000 participants.• Represented GASCO with organizations such as the European Union, the World Bank, General Electric (UK), Colorado School of Mines, Aramco and others.• Managed 1-year project to implement organizational development programs funded by the EU to unify natural gas codes in the ME region in preparation for European investments. Show less

• 

  Computershare Canada

  Feb 2019 - now

  • Manage portfolio of 100 high-value clients, 25 of which are enterprise clients, that issue stocks and securities; attend to daily inquiries and requests and escalate issues with internal teams and/or external companies and authorities as required.• Communicate with issuers, global C-suite executives, and third parties with respect to shareholder mailings, meetings, dividends, treasuries, capital reconciliations, billings, audit confirmations, and monthly reporting.• Provide recommendations to management on risks, opportunities, and ways to optimize costs, streamline processes, and drive client retention.• Championed retention of a number of dissatisfied customers creating a comprehensive spreadsheet to track unfinished tasks, adding alerts to my calendar, responding to all emails before logging off for the evening, and replying to client calls promptly, within a couple of hours and NOT the typical 24 hour standard, building trust and prompting clients to call me first. Show less

  • Associate Relationship Manager, Client Issuer Services

    Jul 2021 - now

  • Operations Support Administrator, Client Communication Services

    Feb 2019 - Jul 2021