Travis Jennings

Experience

• 

  SCI Consulting

  Dec 2007 - Sept 2012

  Help Desk Analyst

  As Team Lead for the centralized user administration helpdesk supporting 30K Transportation Security Administration/US Coast Guard/Domestic Nuclear Detection Office (TSA/USCG/DNDO) users, I compiled monthly, weekly, and daily helpdesk status reports and established policies and procedures.My key contributions included: Being promoted to Financial Procurement Desktop (FDP) Tier 2 help desk, which addressed procurement actions including MIPRs, Contracts, and Reimbursable documents. Being promoted to lead support analyst for Tier 1 Centralized User Administration (CUA).My related competencies: IT Systems, Team Training and Development, Project Management, Security Administration, Client Solutions, Upgrades & Installs, Hardware Configuration Show less

• 

  CACI International Inc

  Sept 2012 - Jan 2013

  Senior System Administrator

  As primary technical and functional resource for the DOD’s Defense Contract Management Agency, I supported the Procurement Center, including Software Procurement System (SPS) and Procurement Defense Desktop (PD2) workstation- and server- related services. I updated and maintained databases and wrote documentation.My key contributions included: Facilitating admin functions of the SPS contract writing system, streamlining DCMA Procurement Center processing.My related competencies: IT Services, Project Management, Client Solutions, Upgrades & Installs, Technical Writing, Remote Desktop and Server Support Show less

• 

  TeraThink Corporation

  Jan 2013 - Feb 2016

  Principal Consultant

  I administered ERP compliance solutions, ensuring the delivery of helpdesk support services to more than 11K users. I created user acceptance and system integration training materials for a variety of instructional platforms such as digital courses and brown bag workshops using pedagogical principles and concepts. I developed guidelines and standard operating procedures documentation on 3 major process areas: Procure to Pay (P2P), Oracle Time & Labor (OTL), and User Management (UMX). I ensured all issues were escalated to effectively manage delivery risks, while adhering to the established timelines.My key contributions included: Establishing guidelines for account management and maintenance for the 11K customer base. Gaining proficiency in Oracle 12.i, OBIEE, Dashboard, OTL, Procure to Pay (P2P), and UMX; along with Enterprise Resource Planning (ERP), DAI system, DoD process improvement, and DoD legacy and interface systems. Performing a gap analysis on the agency’s legacy accounting and payroll system upgrade to DAI, ensuring successful procurement and payroll processing of all financial transactions. Designing and executing a training program for all 11K global enterprise users.My related competencies: IT Systems, Legacy System Evaluation, Project Management, Team Leadership, Automation, Risk Management, Fit & Gap Analysis, Data Extraction, Technical Writing, Financial Software Support Show less

• 

  Defense Contract Management Agency (DCMA)

  Feb 2016 - Feb 2018

  Financial Management Analyst

  In my first position at DCMA, I developed plans, strategies, and improvements for major financial management system upgrades, new releases, and functionality of the DAI, serving specialized DCMA activities to 12K users and 7+ modules. I conducted research and analysis to identify performance issues and provide recommendations for policy, system, and process improvements and provided technical advice, administrative guidance, and policy development, giving counsel on program efficacy, operational and financial management, and integrated strategy. I created training programs, including computer workshops, instructor-led classes, and brown bag seminars. I acted as Team Lead, directing 7 SMEs to facilitate delivery of helpdesk services to more than 12K users.My key contributions included: Developing innovative cross-fiscal year solution, saving $5.4M in timecard processing errors. Being given detail role to research the root cause of accounting-related Unmatched Transactions (UMT), authoring process improvement documentation and acting as a SME for accurate recording of the DAI. Clearing an absolute value of $6.7M of Un-Matched Transactions (UMTs) that resulted in the agency being awarded a commendation coin by the Defense Finance and Accounting Service (DFAS). Spearheading upgrades and enhancements to the DAI Oracle ERP Global Model. Implementing a DAI Enterprise Resource Planner for Procure to Pay, User Management, and Oracle Time & Labor that efficiently processed all of the agency’s $5.2T in contracts as well as the $678M+ in daily authorized contractor payments. Administering a planning solution that guaranteed compliance with DOD financial management regulations.My related competencies: Technical Writing and Reporting, IT Project Management, Team Leadership, Risk Assessments, Information Technology, Enterprise Resource Planning (ERP), Automation, Project Management, End-User Support and Training, Financial Software Support Show less

• 

  Defense Contract Management Agency (DCMA)

  Jun 2018 - Aug 2020

  In my current position, I design and create instructional manuals, training programs, and course materials for this federal agency responsible for administering contracts for the Department of Defense (DOD). I oversee a range of contracts and projects as Program Manager, including a $508K Skillsoft program and a $5.8M contract for the Learning Management System (LMS), where I create, implement, and evaluate improvements to career development and training programs and processes, curriculum design, development, and delivery. I develop training objectives, policy, and guidelines for DCMA career fields and analyze training data and apply input to the Integrated Management System. My key contributions included: Managing DCMA-IT, communicating requirements to staff and ensuring training compliance with the LMS Content Management System. Facilitating an AcqDemo contribution-based compensation and appraisal system process improvement that streamlined payroll processing, improving morale and saving man hours. Turning a failing system—from lack of funding, manpower, and necessary upgrades—into a viable tool supporting 11K agency employees within 3 months of starting the position. Supporting Defense Agencies’ Initiative Financial System, successfully processing $5M+ in contract efforts.My related competencies: Consulting and Client Services, Regulatory Compliance, Team Training & Development, Program & Contract Management, Ad hoc Reporting, Federal Financial, Accounting, Budgeting Show less I supported and trained personnel for the Human Capital (HC) Business Division of this federal agency, requiring an in-depth knowledge of automated systems, functional specialties, strategic goals, metrics, and evaluation methods and techniques. I analyzed reports for conducting executive-level briefings, serving as subject matter expert (SME) and point of contact for assigned programs and policies, and I also analyzed and tested the HR Systems data retrieval process, recommending modifications and implementing changes. I acted as SharePoint Site Administrator and HC webmaster, advised IT improvements, and maintained ownership of the HC Portal and trained division staff in use of division software. I also advised management on automation needs and related fiscal planning and researched and analyzed data to ensure compliance. My key contributions included: Planning and coordinating major system upgrades and new releases, conducting functionality tests, and managing implementation of custom Defense Agencies Initiative (DAI) changes. Creating briefings, training materials, white papers, and other correspondence covering HR information systems. Receiving Core Value Award for Excellence by saving nearly $700K in over-executed funds in a process improvement for the Defense Acquisition Workforce Development Fund (DAWDF). Being presented with a second Core Value Award for Excellence by providing outstanding support, guidance, and leadership during the 2018 AcqDemo performance management system season. Serving as PayPool Administrator and Super User, processing payroll for the Total Force Directorate of the agency.My related competencies: Consulting and Client Services, Information Technology, Upgrades, & Integrations, Team Training & Development, Information Systems, Project Management, Research & Analysis, Web Development, Financial Software Support Show less

  • Workforce Development Program Specialist

    Jun 2019 - Aug 2020

  • Human Resources Specialist (Information Systems)

    Jun 2018 - Jun 2019
• 

  U.S. Naval Research Laboratory

  Aug 2020 - Nov 2022

  Program Analyst
• 

  Significance

  May 2022 - Nov 2023

  DAI Subject Matter Expert at U.S. Marine Corps HQ
• 

  CoreTech Consulting Inc. (EDWOSB | SBA 8(a) participant | VA's SWaM)

  Jul 2023 - now

  DAI SME with Washington Headquarters Service