Ben Lefley

Experience

• 

  Juniper Bridge

  Feb 2012 - Nov 2012

  Service Desk Analyst
• 

  Hampshire Police

  Feb 2013 - Feb 2014

  Service Desk Anaylst
• 

  Babcock International Group

  Mar 2014 - Sept 2015

  Service Desk Analyst
• 

  Drift IT Ltd

  Oct 2015 - Feb 2017

  Education IT Technician
• 

  Rich Products Corporation

  Feb 2017 - Oct 2018

  IT Support Technician

  Working as the only onsite technician for 3 factories within the UK, working closely with internal remote support from other countries around the world.

• 

  Peach Technologies Ltd

  Oct 2018 - Jan 2021

  Working closely within a team and various departments to provide technical support and customer service, working and developing on customer relations to make sure our customers are work effectively and efficiently. Working closely within a fast paced and demanding role, delivering support within strict SLA’s. Working closely within a team and various departments to provide technical support and customer service, working and developing on customer relations to make sure our customers are work effectively and efficiently. Working closely within a fast paced and demanding role, delivering support within strict SLA’s.

  • Outsource Engineer

    Oct 2019 - Jan 2021

  • 2nd Line IT Technician

    Oct 2018 - Oct 2019
• 

  Outright Games

  Jan 2021 - Sept 2021

  Information Technology Coordinator
• 

  Thames Valley Police

  Oct 2021 - Mar 2023

  Computer Operations Analyst
• 

  IKEA

  Mar 2023 - now

  Technical Support Specialist