
Lilith Janel Borzotra, MBA
Field Marketing Manager

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About me
Author | Content Writer | Competent Communicator & Leader | Speaker | Power Fridays Live Creator | Doctoral Student
Education

Argosy University
2004 - 2006Master of Business Administration - MBA Organizational Leadership
Harris-Stowe State University
1994 - 1999Bachelor of Business Administration - BBA Marketing/Marketing Management, GeneralHarris-Stowe State College Business Administration Education program graduate with a passion for promoting the success and growth of organizations. Obtained skills in managerial accounting, marketing, management, strategic planning, and project management. Obtained a diverse academic background and practical experience through a sales internship with a Prepress company. Attending this Historically Black College and University (HBCU) provided the foundation for me to thrive in a fast-paced… Show more Harris-Stowe State College Business Administration Education program graduate with a passion for promoting the success and growth of organizations. Obtained skills in managerial accounting, marketing, management, strategic planning, and project management. Obtained a diverse academic background and practical experience through a sales internship with a Prepress company. Attending this Historically Black College and University (HBCU) provided the foundation for me to thrive in a fast-paced environment as a professional with a strong focus on detail and equipped me with the knowledge and skills to tackle complex business challenges. Show less

University of Phoenix
2022 - 2026Doctor's Degree Business AdministrationActivities and Societies: The National Society of Leadership and Success (NSLS) Presidential member Studying for Doctor of Business Administration (DBA) and working professionally as a scholar-practitioner-leader in the automotive industry with a focus on providing business process training in real time.

Ashford University
2017 - 2018Master of Arts - MA Teaching and Learning with Technology AWith new advancements in technology, everyday teaching practices must be kept up! This is where pursuing a Master of Arts in Teaching & Learning with Technology has been incredibly valuable to me as an educational leader. Through this program, I have gained essential skills and knowledge to effectively integrate technology into any classroom setting - resulting in more interactive student learning experiences. Thanks to my coursework emphasizing education theory and research alongside hands-on… Show more With new advancements in technology, everyday teaching practices must be kept up! This is where pursuing a Master of Arts in Teaching & Learning with Technology has been incredibly valuable to me as an educational leader. Through this program, I have gained essential skills and knowledge to effectively integrate technology into any classroom setting - resulting in more interactive student learning experiences. Thanks to my coursework emphasizing education theory and research alongside hands-on experience using various technological tools/platforms/software/etc. I have developed a thorough understanding of how best to create personalized lessons that cater to diverse student needs while fostering essential skills such as critical thinking, collaboration, and digital literacy. Completing this Master's degree has prepared me well for the constantly evolving landscape of educational technology by honing my adaptive skills as an innovative business leader who stays ahead of the curve! Show less
Experience

California Casualty
Jul 2002 - Jul 2014Field Marketing ManagerProvided affinity marketing and sales strategies in Georgia and South Carolina territories collaborating with state key leaders of the National Education Association members, nurse organizations, and firefighter organizations to deliver presentations, and develop a growing brand loyalty on the benefits of auto and home insurance.

Autotrader US
Jul 2015 - Feb 2022Understands customers’ needs/challenges, takes ownership of potential issues, communicates and delivers objective resolutions, and educates call center agents and customers professionally on Cox Automotive brands Possessed an accurate understanding of the products and services of Autotrader and its affiliates to manage client accounts. Maintained a first-class customer experience with internal and external clients.
Sr. Dealer Concierge
Mar 2019 - Feb 2022Dealer Concierge
Jul 2015 - Mar 2019

Manheim
Feb 2022 - nowKnowledge Management AnalystCollaborates with Manheim Client Care and Client Responsiveness Center departments to create, update, and approve Knowledge Management solutions for call center agents.
Licenses & Certifications
- View certificate

Speaking Confidently and Effectively
LinkedInMay 2024 - View certificate

Business Process Improvement
LinkedInMar 2024
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