Sourav Pradhan

Experience

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  Ceasefire Industries Pvt Ltd.

  May 2005 - Apr 2006

  Marketing Executive
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  Gati Limited

  Jan 2006 - Jan 2008

  Executive - IBD

  ·Keep in touch with the corporate customer for New Business Development of entire East Zone.·Responsible for the B2B marketing in entire East Zone.·Responsible for the channel partner development in different territory.·Doing the road show and participation in territory exhibition as well as the sales promotional activities.·Yield to be maintained in different product of GATI to achieve the target.(Yeild Management)·Product wise Budgeting for different territory.·Responsible for the warehouse management for the specific corporate client with material management.·Review the trend analysis of the different product category to fulfill the need of the end customer.Doing the satisfaction survey by making the questionnaires on internal customer as well as the external customer.·For the marketing of every products of GATI IBD team is responsible. The products are like Zipp, International, trucking solution, Priority, Express, Gati Saver and Warehousing in the markets of East Zone.·We absorb global and home trends in the logistics services and segment customers (B2B, SME, and Mass & International) to design customized logistics solutions.·Working in ERP & GEMS environment.Training/ Workshop Attended:·Training on “International Business” by Mr. Ashok Kaushik (SAARC Head) and Mr. Akash Agrawal (Int. Head, East Zone).·3 days Training on “Strategic Consultative Selling Skills” By Turners Groups.·2 days workshop on “Supply Chain Effectiveness Workshop”. Show less

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  Wepsol

  Jun 2008 - Aug 2010

  Key Account Manager(EAST)

  ·Receive Best TEAM award from the Joint CEO.Responsibilities handled: ·Manage and develop new corporate accounts in Entire EAST region.·Understand customer’s requirements and responding appropriately by positioning our range of offerings· ·Sharing information with HO team so assist the Marketing team in developing Case Studies for your set of account so Building customer referrals for other region so sharing experiences on wins / losses with other regions.·Commercial negotiation· Ensure client requirements & expectations are managed & met· Maximize revenue potential from key accounts.·Doing the road show and participation in territory exhibition as well as the sales promotional activities.·Responsible for the Enterprises Business Marketing and budgeting for different product line in entire East Zone.·Responsible for the ASP development in different territory.·Provide first line customer support· Support on collections from these accounts· ·Tracking of competition offerings / solutions.·Relationship Management with key accounts to increase the level of sales growth.·Giving consultation to the clients regarding the reduction in the CAPEX.·Ensure customer satisfaction and implementing quality service standards.·Coordinate frontline and back line Customer Service-interacting with customers, liaising with destination agents and coordinating with concerned departments for problem resolution ·Act as a frontline interface between the customers, ASPs & sales & support teams to troubleshoot on unresolved grievances & queries of individual and corporate clients.·Leading, mentoring, training and motivating teams for better & effective performance.·Developing and designing training modules for subordinates to impart a better understanding of sales techniques. Show less

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  Reliance Communications

  Jan 2010 - Jan 2012

  Deputy Manager-Sales
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  E Office Planet ( joint venture of Reliance Industries and Office depot -USA)

  Aug 2010 - Dec 2010

  Assistant Manager

  Independent planning and control of budget of different product category with respect to marketing and business building exercise.Management of Catalog, Management of account receivable, management of revenue of the key accounts.Review the trend analysis of the different product category ( High moving as well as non moving Food and Non Food items.Order execution, Commercial Negotiations for the clients.Customer Relationship management with key accounts to increase the level of sales growth.Ensure customer satisfaction and implementation of quality service standards for the customer depending upon the criticality of the customers. Show less

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  Reliance Communications

  Apr 2014 - May 2017

  Circle SME Lead

  Responsible for the B2B Business of Odisha Circle including SME and Corporate clients.Handling CWG/DST/DSA/CSA/SA business of the circle.Responsible for the key accounts management the circle for their integrated business. Responsible for the quality acquisitions of the circle.Active member in 3G and 4G launch activities of Circle.Product mix of 4G,3G, 2G biz to get EBIDTA positive. Managing the ROI of the channel partners.Responsible for the channel business and Enterprise Business Marketing and Budgeting for the different product line in entire circle.Leading, mentoring,training and motivating for better & effective performance. Show less

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  Tata Tele Business Services

  Nov 2017 - May 2021

  Manager- Enterprise Sales
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  HDFC Bank

  Jun 2021 - now

  Area Head- Govt & Institutional Business