Jag Narain, PMI-RMP®, PMP®, CSM®

Experience

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  International Time Recorder Co

  Dec 2003 - Apr 2008

  PROJECT IMPLEMENTATIONS MANAGER & TRAINER

  Spearheaded Enterprise-level HRIS management software/Time and Attendance (T&A) Plus Hardware implementation projects. Collaborate with clients to generate project requirements documentation, Scope and SOW for HRIS/T&A and Payroll projects.

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  Doxim

  Apr 2008 - Jun 2014

  Technical Project Manager

  Responsible for leading medium/large scale SaaS ECM IT Projects for Credit Unions, Banks and Wealth Management Companies.Develop Project Charter, Project Plan, including project control mechanisms and tools, communication plan and acceptance criteria with key project stakeholders.Execute key project management tasks and various interdepartmental activities of planning, estimating,resourcing, managing utilization, budgeting, scheduling, reporting, tracking and monitoring ensuring allprojects are delivered on time, on spec, and on budget.Distribute and manage Project Plan, WBS, SOW, milestones to relevant stakeholders. Facilitate weekly project meetings with project status, meeting minutes and issue logs. Show less

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  Roler Data Inc (A Doxim Company)

  Aug 2014 - Jun 2021

  PROJECT & SOLUTIONS ARCHITECT

  Directed the SaaS ECM eDocs software rollout and related ground-breaking omnichannel API documentation solution (loan origination system), overseeing all design, development, and quality assurance functions. Facilitated sprints, daily stand-ups, and retrospectives motivating a cross-functional team of up to 40 Team members. • Spearheaded premiere hard copy scanning solution to securely upload scanned documents to the cloud. Purchased a white-label product and built custom API integration to ECM Solution.• Optimized QA practices to enhance proficiencies within the PMO ―realizing a 9% reduction in operational irregularities.• Collaborated with the sales team, getting attuned to client needs early in the sales pipeline to create personalized presentations and ensure a smooth onboarding process.• Monitored schedules and workflows, keeping a finger on the pulse of budget variances and risk issues. Communicated and coordinated with multiple stakeholders to develop a continuous feedback loop that kept everyone well-informed and on target to deliver projects beyond client satisfaction. Show less

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  Town of Whitchurch-Stouffville

  Jun 2021 - now

  Sr. IT Project Manager

  Managing the entire project life cycle of intricate enterprise technology projects—CityView (e-permitting) and TELUS VIP HRIS. Leveraging my credentials as a Project Manager and Risk Management Professional, I apply extensive IT expertise, robust communication, and change management skills. I establish a strategic vision, cultivate collaboration across departments, and ensure the seamless and efficient progression of CityView & HRIS projects, maximizing their positive impact on the Town. Skillfully guide and supervise diverse project teams in a matrixed environment. Show less