Gerard O'Hanlon

Experience

• 

  Scullion LAW

  Jul 2016 - Jul 2016

  Law Intern

  Shadowed the criminal law team, including attending trials at Hamilton Sheriff Court.

• 

  Scottish National Party (SNP)

  Aug 2017 - Sept 2017

  Parliamentary Intern

  Assisted with research and case handling for Angela Crawley MP, including attending surgeries and speaking with constituents.

• 

  Domino's

  Jul 2018 - Sept 2018

  Customer Service Representative

  Fast-paced customer facing role taking orders, preparing food and handling customer feedback. This role demanded professionalism and the provision of excellent customer service under pressure.

• 

  University of Oxford

  Jul 2019 - Sept 2020

  Research Assistant

  Two, 3-month projects as a research assistant for the Economics department of the University of Oxford, focusing on inflation targeting and Federal Reserve Greenbooks. The data gathered contributed towards work by Professor Michael McMahon at St Hugh's College.

• 

  St Hugh's College JCR

  Dec 2019 - Dec 2020

  JCR President

  As president of the undergraduate student body at St Hugh's College, Oxford, I was tasked with promoting student interests wherever they arose. Elected to the role by over 400 fellow students, I chaired a committee of representatives responsible for maintaining and improving the quality of student life. My personal responsibilities included: - Overseeing allocation of the JCR budget (~£60,000) and coordinating with the treasurer to ensure the money was spent appropriately. - Negotiating student rent for college accommodation. After lengthy negotiations, including the production of a counter-proposal, I secured a rent increase that was 33% lower than the college's proposal, saving the student body over £27,000. - Cooperating with College staff to plan and implement a return to university in the wake of the COVID-19 pandemic. - Representing the undergraduates on various college committees, including Finance Committee and the college's Governing Body.-Driving engagement with student politics and representation. We achieved multiple record-breaking turnouts at JCR meetings during my tenure. Show less

• 

  NatWest Group

  Sept 2021 - now

  Managing our cash narrative to ensure we champion our customers' potential. Working hands-on across several areas of the bank to develop relationships, utilise the latest technology, and drive effective change. Graduate Scheme consisting of 4 x 6 month placements. Working on early-stage, strategically important initiatives across the entire bank, specifically aligned to sustainability. I researched emerging technologies, created evidence-based positioning for innovative and disruptive trends, and engaged with partner organisations, fintechs and the wider financial and sustainability ecosystems to drive innovation. Customer-focused journey development role, supporting the long-term strategy for NatWest's Travel proposition in Everyday Banking. I helped incorporate key sustainability goals into the function's overall strategy. I created the colleague and client sustainability and purpose engagement plan, building and delivering a clear communication strategy for sustainability and climate. Working across a variety of Hermes developments to gain practical experience, develop project management & delivery skills, and support the team with their release schedule.

  • Strategy Manager

    Aug 2023 - now

  • Change and Business Solutions Graduate

    Sept 2021 - Sept 2023

  • Innovation Analyst

    Apr 2023 - Aug 2023

  • Journey Developer

    Sept 2022 - Apr 2023

  • Sustainability Programme Support - Cash & Self Service

    Mar 2022 - Sept 2022

  • Project Analyst - Hermes Digital Customer Messaging Team

    Sept 2021 - Mar 2022