Kelby Rose

Experience

• 

  The Institute of Nautical Archaeology

  Feb 2009 - May 2010

  Research Assistant

  ► Led international collaboration to build database of underwater archaeology resources in the Eastern Mediterranean.

• 

  Texas A&M University

  Aug 2010 - Aug 2014

  ► Conducted multi-year original research on historical naval architecture utilizing digital 3D modelling to conduct design analysis and produce technical documentation on archaeological material. ► Received multiple awards for innovative research including the Liberal Arts Dissertation Enhancement Award and George Bush Presidential Library Foundation Award. ► Taught 3 semesters of undergraduate coursework attended by 90+ students in history, archaeology, and cultural anthropology, receiving the 2013 Murray & Celeste Fasken Chair Distinguished Graduate Teaching Award (Top 1%). ► Mentored graduate students in the production of naval architectural drawings, research, and archaeological documentation.

  • Dissertation Fellow

    May 2013 - Aug 2014

  • Instructor

    Jan 2012 - May 2013

  • Graduate Teaching Assistant

    Aug 2010 - Dec 2011
• 

  Mystic Seaport

  Jun 2013 - Aug 2013

  Museum Studies Intern
• 

  University of Notre Dame

  Dec 2014 - Jun 2015

  Associate Course Producer

  ► Wrote and edited educational content for 3 of the university’s first MOOC course offerings for the edX platform. ► Produced 2D and 3D instructional media for global community of learners.

• 

  Elkhart County Parks

  Jun 2015 - Mar 2021

  ► Planned, created, and maintained user-focused educational content across multiple platforms; improvements to user experience led to a 73% increase in public program participation, 10% increase in PreK-12 participation, and a >63% increase in program revenue. ► Wrote and deployed new policies, procedures, and SOPs to simplify processes, reduce friction, and improve operational efficiency; results reduced planning cycle time by 75% while increasing customer satisfaction by 10%.► Led communications, marketing content, and public relations strategy including a brand overhaul, creating branding standards and style guide, defining user personas, construction and administration of a new agency website, managing social media platforms, and print media.► Launched new retail merchandizing and POS customer experience; supported with documentation and staff training for new hardware and software solutions driving a 21% increase in retail revenue.► Wrote facility plan, case statement, feasibility study, and fundraising materials for the $15MM Ox Bow Museum of History and Nature an in-progress new museum expected to draw 35,000 visitors/yr.► Created a people-centered and results-driven team culture, deploying the organization’s first program evaluation system based on Net Promoter Score, achieving an 87 NPS.► Received national recognition for management and expansion of historical knowledge through the 2021 Leadership in History Award from the American Association for State and Local History. Show less ► Led audience research initiatives to identify gaps in customer experience and shape educational content strategy. ► Rebuilt curriculum, visitor experience, marketing, and facility operation, driving a 159% increase in PreK-12 attendance, a 55% increase in public program attendance, and a 14% increase in walk-in attendance.► Wrote and edited change management policies, collection management procedures, technical manuals, and training documentation to support stewardship of >30,000 museum objects and 100,000 historical documents.► Wrote organization’s first 5-year strategic plan to align museum activities with customer needs. Show less

  • Deputy Director

    Jun 2017 - Mar 2021

  • Museum Director

    Jun 2015 - Jun 2017
• 

  Tech2Live

  Jun 2022 - Oct 2022

  Technical Writer

  Tech2Live uses the best technology to transform the lives of survivors of domestic and sexual abuse.

• 

  National Recreation and Park Association

  Oct 2022 - now

  ► Strategic Leadership and Operations: Provides strategic direction for continuing education and professional development projects, ensuring integration and support across teams. Develops and assesses outcomes of learning and credentialing initiatives consistent with NRPA's mission. Manages human resources and leads the Professional Development team towards achieving individual and association goals.► Collaboration and Partnerships: Collaborates with internal and external stakeholders to integrate and support professional development programs and products. Identifies and develops new learning opportunities and innovative approaches to learning for park and recreation professionals. ► Project management: Manages the product development cycle, leads administrative processes, coordinates internal team operations, and manages relationships with external stakeholders to ensure the successful delivery of professional development products and services for the park and recreation industry. ► Financial management: Builds and tracks budgets, identifies revenue opportunities, and works with cross-functional teams to support education fundraising goals and develop financial tracking systems.► Educational Content and Programming: Serves as a champion for educational content and programming produced by the NRPA. Implements best practices for delivery and customer service at all levels of membership support. Show less

  • Director of Education Operations

    May 2023 - now

  • Technical Writer

    Oct 2022 - May 2023