Rajeev Sinha

Experience

• 

  Sellcraft Softech Pvt Ltd

  Apr 2004 - Aug 2006

  Java Programmer

  • Developed User Interfaces & search engine logic in JSP & Servlets.• Involved in Unit Testing & Integration testing of search engine. Test Case Execution Manually• Defect Reporting and Tracing• Production Support to GEMSIT users on issues/change requests

• 

  Tata Consultancy Services

  Sept 2006 - now

  •Develop a detailed project plan outlining tasks, timelines, and resources. Define project scope, goals, and deliverables.•Identify and communicate with stakeholders. Manage expectations and ensure alignment with project goals.•Identify potential risks and develop mitigation strategies. Monitor risks throughout the project lifecycle.•Track project milestones and deliverables. Use project management tools to ensure transparency and accountability.•Provide regular updates to stakeholders on project status, challenges, and successes. Prepare and present project reports.•Stay updated on project management methodologies and tools. Seek opportunities to improve processes and team performance. Show less Ensuring availability and performance of application services and thus providing a reliable and quality-based support to the ClientSet up a secure standard process improvement, technology currency, service management, minimization of human errorsEnsuring improvements in Architectural Design Solution to the Customer’s existing infrastructure application whenever needed, thus providing a strong and stable backbone for the customer to run any kind of application across the serverHave identified the Risk for multiple projects.I participate in all P1/P2 incidents for Norway region and contribute towards root cause analysis for P1/ P2 incidents. Integrating regulatory follow-up into daily operations instils confidence in both their internal team and external stakeholders. I have completed all the deliverables on time but extended working hours whenever needed to fulfil BAU/project requirements. Reporting Error Causal Analysis details to Client Project Management teamHandling all the Quality related Improvement works in client Network carried out by TCS Operations/Project Team towerCoordinating with Client Project Management team in connection with changes to priorities for new Projects and various service requestsChange Management activities like impact analysis, feasibility, etcRespond and resolve incidents, changes, and problems with the help of multiple teams in production environmentProposal of architecture and hardware components for new implementationsCoordinating cross-service issues(application & infrastructure) with multiple teams and focus on improvements prioritizing which problems provided the report. Show less • Design and Implementation of new WebSphere software version• Requirement Gathering for the new implementation• Proposal of architecture and hardware components for the new implementation• WebSphere Application Server, configurations and deployment.• Cluster configuration and fail over testing • Monitoring the performance of ITSM tool• Respond and resolve the incidents, changes and problems in production environment related to WebSphere infrastructure• Deployment and Maintenance of WebSphere infrastructure• Performance reporting of a Team to the Manager• Interacted with various stakeholders to understand the functionality of the existing system Show less •To understand the functionality of the existing system •Requirement Gathering for the new implementation•Proposal of architecture and hardware components for the new implementation•Provide Support at the time of implementation Change Management activities like impact analysis, feasibility, etc.•Design and Implementation of new WebSphere software version•Cluster configuration and fail over testing•Re read and modifies existing WSDL URL and provides API Key and Secret Key to consumer Show less •Taking care of any architectural changes in IT Service Management environment. New implementation of WebSphere tool in the environment•Design and Implementation of new WebSphere software version•Register new service in CA Layer 7 and API Portal•Re read and modifies existing WSDL URL and provides API Key and Secret Key to consumer.•Requirement Gathering for the new implementation•Proposal of architecture and hardware components for the new implementation•WebSphere Application Server, WebSphere Portal Server & CA Layer 7 installation, configurations and deployment.•Cluster configuration and fail over testing •Monitoring the performance of ITSM tool•Respond and resolve the incidents, changes and problems in production environment related to WebSphere infrastructure•Capacity planning of the tools implemented •Deployment and Maintenance of WebSphere infrastructure•SPOC for all Service Management Process development•Performance reporting of a Team to the Manager•Interacted with various stakeholders to understand the functionality of the existing system•Provide support at the time of implementationInteraction with stakeholders: •Interacted with various stakeholders •To understand the functionality of the existing system •Requirement Gathering for the new implementation•Proposal of architecture and hardware components for the new implementation•Provide Support at the time of implementation•Change Management activities like impact analysis, feasibility, etc. Show less •Respond and resolve the incidents, changes and problems in production environment related to WebSphere infrastructure in NUITS.•Identify the permanent fix for reoccurring issues in live and implement the same. •Maintenance of WebSphere infrastructure.•Deployments in WebSphere infrastructure.•Provide the helpdesk support for WebSphere related queries from support teams in NUITS.•Provide 24 x & 7 support for projects.•Quality management activities like reviews and walkthroughs of assyst records. 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