Deepak Suhag

Experience

• 

  Sprinklr

  Aug 2016 - Apr 2022

  - Manage a team with a focus on customer issues and enhancement. - Add alerts for proactive issue detection and resolutions. - Develop new Features and Improve Infrastructure to handle data-intensive applications.- Owned Deprecation of SQL and move all data to MongoDB.- Integrate Saml based learning management system for agents and create API-based reporting.- Develop a light self-serve platform. - Integrate Social Channels and Capabilities- Data consumption using Push APIs/Webhooks- Fix and deploy customer issues with deadlines. - Manual testing - Sanity/Functional/Regression- Build test cases and test plans- UI Automation using Selenium and Cucumber- API Automation using testNg

  • Lead Product Engineer

    Jan 2022 - Apr 2022

  • Senior Product Engineer

    Nov 2020 - Jan 2022

  • Product Engineer

    Apr 2018 - Oct 2020

  • Software Development Engineer In Test

    Aug 2016 - Mar 2018
• 

  ReBid

  Apr 2022 - now

  ReBid (www.rebid.co) is an Advertisers’ Customer Data Platform (CDP) built specifically for the advanced data-driven marketer. It's the world's only CDP with 30+ ad platform integrations that bridges the gap between the pre-click customer journey and business outcomes, offering a truly end-to-end, Ad-to-Acquisition solution.We've tailored our platform to go beyond the usual post-click analysis; we illuminate the entire funnel, providing unparalleled visibility from initial ad engagement right through to final transaction. This unique approach enables us to stitch together complex omni-channel customer journeys, offering real-time insights that empower critical data-driven decision-making.ReBid's Advertising data platform (ADP) module is built to revolutionise advertising efficiency. It connects with all major CDPs to provide intuitive dashboards designed to help marketers identify & optimise campaigns, channels, and ad creatives across all ad platforms. It's not just a platform but a strategic partner, helping you to understand the impact of various advertising channels on revenue, optimise your ad spend, and boost Return on Ad Spend (ROAS).Step into the future of advertising & marketing with ReBid. Our full stack platform empowers you to make optimal decisions powered by harmonised omni-channel customer data, 360 customer view, advanced segmentation, hyper-personalisation along side Ad-to-Acquisition and storytelling visualisations. Show less

  • Vice President of Engineering

    Apr 2024 - now

  • Technical Lead

    Apr 2022 - Apr 2024