Samuel Cuellar

Experience

• 

  Eddie Bauer

  May 2006 - Dec 2009

  Sales Associate

  -Sales/Meeting daily goals and individual quotas-Providing unique customer experience-Floorsets and inventory-Maintaining a high number of UPT (Units per Transaction)-Promoting via phone

• 

  Verizon Wireless

  Sept 2009 - Aug 2010

  Sales Representative

  -Meeting a daily quota while providing outstanding customer service-Mulit-tasking to avoid heavy traffic-Troubleshooting phones, devices, and laptops-Daily inventory and floorsets-Marketing from business to business

• 

  Colorado Technical University

  Sept 2010 - Sept 2016

  Senior Admissions Advisor

  -Conduct interviews with prospective students. Evaluate the prospective student's needs, interests and qualifications while providing clear and concise information to help the prospective student make an informed decision to attend or not attend the school.-Consistently achieves the expected goals and objectives of a suite of quantitative and qualitative metrics

• 

  Keypath Education

  Sept 2016 - now

  -Conducting second voice calls to student population that needs extra support-Coaching EA’s on effective ways to address and overcome student obstacles -Running weekly ATS meetings with the Enrollment Advisors in the Business Unit they support-Completing at least one training per week on partner/program specific materials -Assisting the Associate Director of Admissions with accurately forecasting starts for the upcoming term-Identifying team/individual needs for additional trainings based on conversions in monthly KPI’s for admissions activity and production metrics-Will ensure that the team is trained and understands enrollment compliance and regulations Show less -Owning the ongoing development of partner-specific, programmatic interview scripts for the entire call flow process from new-lead until start-Creating updated templates for outreach in emails, text messages and voicemails-Providing teammates with strategic referral generation strategies-Working with faculty members to ensure value prop materials are up-to-date-Becoming a mentor to any new EA who joins the team and assisting with their onboarding plan and continued development-Owning the ongoing development of best practices which can help aid in student preparation from application-to-start-Partnering with Associate Director of Recruitment on weekly call-coaching topics and strategies-Assisting the Associate Director of Recruitment with accurately forecasting starts for the upcoming term-Identifying team/individual needs for additional trainings based on conversions in monthly KPI’s for admissions activity and production metrics-Assists in development and training of the Enrollment Advisors on their team, business unit and globally-May be asked to lead weekly team meetings or ATS meetings based on business unit needs Show less

  • Admissions Manager

    Jul 2021 - now

  • Admissions Team Lead

    Jul 2019 - Sept 2021

  • Senior Enrollment Advisor

    Oct 2017 - Jul 2019

  • Enrollment Advisor

    Sept 2016 - Oct 2017