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Luca Ruggeri

Luca Ruggeri

CRM Specialist - Project Manager

Followers of Luca Ruggeri128 followers
location of Luca RuggeriGreater Rome Metropolitan Area

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  • Timeline

  • About me

    Management Engineering | Quality & Operations Management |

  • Education

    • Sapienza Università di Roma

      -
      Laurea in Ingegneria Gestionale

  • Experience

    • Vodafone IT

      Sept 2000 - Nov 2006
      CRM Specialist - Project Manager

    • Lab51 srl

      Nov 2008 - May 2011
      Operations Manager

    • NTV - Nuovo Trasporto Viaggiatori

      Jul 2011 - Dec 2015
      Specialist

    • Poste Italiane spa

      Apr 2017 - Mar 2023
      Logistics Quality Specialist

    • Marcegaglia Oskar

      May 2023 - now
      Lean and Process Improvement Engineer

  • Licenses & Certifications

    • Auditor Interno sulla Norma UNI EN ISO 9001:2015

      Area ISO S.r.l.
      Jun 2023

    • MK210x: Customer Relationship Management

      Indian Institute of Management Bangalore
      View certificate certificate

    • Six Sigma and Lean: Quantitative Tools for Quality and Productivity

      Technische Universität München
      Jun 2018
      View certificate certificate

    • BPET.MKTx: Marketing Fundamentals: Who Is Your Customer?

      Babson College
      View certificate certificate

    • DAT205x: Data Analysis using Excel

      Microsoft
      Dec 2017
      View certificate certificate

    • EX101x: Data Analysis: Take it to the MAX()

      Technische Universiteit Delft
      Jan 2018
      View certificate certificate