Deep Enrich
Muhammad arqum arshad
521 followersTimeline
About me
PMP®|ITIL4 |Sr. Managing Consultant | Telecom BSS/OSS Quality Assurance expert with experience in the Middle East & Asia. Focused on Digital Transformation, driving QA strategies to enhance performance & support change.
Education
Scholars college
1996 - 1998Intermediate of science pre-engineering b
University of the punjab, lahore
2002 - 2004Bachelors of arts (ba) journalism, punjabi b
University of management and technology - umt
1999 - 2004Bachelor of science (bs) computer science b
Cosmos public school, lahor
1992 - 1996University of management and technology - umt
2005 - 2008Master in business administration (mba) marketing a
Experience
![Jazz [Previously known as Mobilink]](https://img.deepenrich.com/v1/company/9dcf36330d557cf24e6b79e298a27558/Jazz%20%5BPreviously%20known%20as%20Mobilink%5D.webp)
Jazz [previously known as mobilink]
Dec 2005 - Feb 2010Team leader/customer experience management
Jazz
Feb 2011 - Dec 2019Sr Business Analyst – BSS Solution Delivery
Dec 2015 - Dec 2019Enterprise Integration Business Analyst (Planning & Product Development)
Feb 2011 - Dec 2015
Qvantel
Dec 2019 - Feb 2021Solution architect - it business support systems (bss)Solution Architect, Jazz Telecom, Pakistan [Digital Transformation Project]
Systems limited
Feb 2021 - nowQA Manager, Salam Telecom, Riyadh, KSA [Digital Transformation Project] QA Lead, Saudi Telecom, Riyadh, KSA [Business Enterprise Digital Channels] QA Lead, Jazz Telecom, Pakistan [Digital Transformation Project]
Sr. Managing Consultant - IT Business Support Systems (BSS)
Jul 2023 - nowManaging Consultant - IT Business Support Systems (BSS)
Jul 2022 - Nov 2023Principal Consultant - IT Business Support Systems (BSS)
Feb 2021 - Aug 2022
Licenses & Certifications
Network technical support
Brainbench- View certificate
Project management professional (pmp)
Project management instituteNov 2021
- View certificate
Business analysis foundations
LinkedinAug 2018 
Mcse
Microsoft- View certificate
Learning cloud computing: core concepts
TechlogixAug 2018 - View certificate
It information library foundations certification (itil)
Axelos global best practiceOct 2021 Mcp
Microsoft- View certificate
Big data foundations: techniques and concepts
LinkedinAug 2018
Languages
- enEnglish
- urUrdu
- puPunjabi
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