Daniel Poe, ABOC

Experience

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  Creations With A Twist

  Jan 2004 - now

  Owner

  I create imaginative balloon sculptures that thrill people of all ages! The magic and delight of balloons crosses all generations. Everyone enjoys watching me twist colorful balloons into recognizable characters, incredible wear-ables, and comical sculptures! Creations With A Twist has been in business for over 20 years and has provided balloon art for every event imaginable. I've created and maintained a strong client base, developed a knack for public speaking, and established excellent customer care. Show less

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  Eye Associates

  Jan 2013 - May 2013

  Optician

  I was an optician specializing in sales, progressive lenses, materials, treatments, and frame selection. I also verified orders.

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  Vision Park Family Eyecare

  Aug 2013 - Jan 2014

  Optician

  I was an optician specializing in sales, progressive lenses, materials, treatments, and frame selection. I also manually verified every job that passed through Vision Park's doors.

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  Family Eyehealth Center

  Jan 2014 - Aug 2014

  Optical Manager

  I managed the day to day operations of the optical at Dr. Scott's office. I assisted customers with product selection, purchases and any issues that may have come up. Our team helped customers choose eyeglass frames and lens treatments, such as tints or non-reflective coatings, based on their vision needs and style preferences. We also repaired or refit all types of broken eyeglass frames. I led team training sessions on lenses, frames, and sales techniques. Together we improved our knowledge of the products we sold to give a better customer experience overall.In addition to the front-of-house optical work, I learned how to edge, hand bevel, hand edge, polish, and other back-of-house duties. Finally, I managed the inventory and met with frame representatives to purchase and replace product for the office. I ran reports on current inventory, history of sales, turnover, board space allotment vs turnover, and stale inventory. Show less

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  LensCrafters

  Feb 2015 - May 2016

  Sales Supervisor

  I was part of a leadership team that oversaw sales to focus on improving overall quality and brand for our customers to give them clear choices, knowledgeable recommendations, and quality customer service at a clear price. My duties also included in helping managing the day-to-day operations of the store, customer care, and sales.I coached associates in sales techniques, brand and product knowledge, Net Promoter Score evaluations, how to collect OneSight donations, and how to increase our conversion.I am fully cross-trained in the lab and seamlessly transitioned to where I was needed during high volume times. Show less

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  Eye Designs

  May 2016 - Aug 2016

  Licensed Optician

  As one of six licensed opticians that work at Eye Designs, my responsibilities include rx and non-rx sales, customer capture, board management, insurance billing, adjustments, and verifying lab work. I am also involved in inventory management as a frame buyer and I work with lab representatives to competitively price our services to best suit our customers needs.

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  Des Moines Eye Surgeons -Eye Designs

  Aug 2016 - now

  Optical Manager
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  Des Moines Eye Surgeons

  Apr 2018 - now

  Practice Administrator

  I am part of the administration team at Des Moines Eye Surgeons. I oversee operations of Eye Designs Optical as well as Des Moines Eye Surgeons, splitting my time between the two. My responsibilities include payroll, insurance, reporting and analytics, production accountability, and marketing. I run our two facebook pages and instagram pages and coordinate with vendors for in office marketing.