Precious Chukwuka

Experience

• 

  Multichioce Nigeria

  Jul 2019 - Nov 2019

  Customer Service Representative
• 

  UBA Group

  Nov 2019 - May 2021

  Customer Service Officer
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  Renmoney

  Mar 2023 - now

  ==Identifying, gathering, and developing relevant criminal intelligence, conducting research, analysing information, and communicating findings clearly and concisely. ==Conducting objective, fair, thorough, and timely reviews into unusual activity that comply with internal policy and relevant legislation and regulation. == Support organisation of workflow. ==Responsible for the Customer’s Records team archiving. ==Regularly analyse raw information received by the Investigation Unit relating to actual and potential fraud, corruption and security incidents affecting the organization. ==Maintained and updated intelligence databases, ensuring accuracy and completeness of data and enabling efficient analysis and reporting. ==Support the growth of the organization by being proactive, raising risks, speaking up and providing solutions to digitise, automate and improve processes. ==Investigate reasons account are on Default.==Identify new and innovative sources of information that will support the Information and Fraud unit function, compliance with relevant policies. ==Engaged in ongoing personal and professional development. ==Check for Fraud Activities within internal and external customers ==Conducted research on intelligence topics, identifying emerging trends and threats and providing insights to inform strategic planning. ==Keeping customer’s information confidential. Show less

  • Credit Risk Analyst

    Jul 2021 - now

  • Fraud and Investigator Officer

    Mar 2023 - Dec 2023