
Rajeev S
Office Manager- Administration

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About me
AVP-HR at CSPL
Education

Kendriya Vidyalaya
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Experience

Gayatri Enterprises Private Limited
Apr 2001 - Apr 2004Office Manager- AdministrationDevelop and generate new network business. Conducting quality field investigation to increase business volume. Customer service – Attending to customer inquiries / grievances on timely basis. Handling the hard bucket cases through Legal Tools as well as coordinating with recovery department for better collection efficiency.. Responsible for developing & recruiting new channel partners maintained an efficient and large DMA network and liasoning with dealer ships, fleet operators for creating new business. Ensure maintenance of cordial relationship between all subordinates peers superiors, dealers and customers. Coordinating with field staff & giving them information on pending dues as well as pending documentation. Coordination for training & business with different branches. Show less

Galaxy OverSeas India Ltd
May 2004 - Feb 2006Assistant Manager - AdministrationOversee all India office operationsSingle point of responsibility between the external/internal business and administrative coordinationResponsible for providing high-level administrative and executive support that is confidential in nature and follow-up within a fast-paced work environment.Handling written and business correspondence, prioritizing correspondence (letters,memos and emails) Responsible for safe keeping of all correspondence recordsFilter requests for appointments and arrange internal and external meetings andconference callsResponsiblefor maintaining confidentialityFollow-up/reminders and keeping track of schedules/appointments.Scheduling and maintaining calendar of appointments, meetings for Department HeadsLiaison between all departments to ensure proper communications and reporting practicesResponsible for Air Travel and managing domestic and international travel arrangements for effective managementAdministrative responsibility of the Presidents office, to make sure that the office is in perfect working conditionEnsuring smooth operations at all times and maintaining proper decorum & disciplineKeep the President updated during his travel, sort out important tasks in the absence of the PresidentProficient with Excel,Word, Power point, Internet surfingFlexibility with time to work extra hours.Work as per India, Arizona & Colorado(USA) timeAbility to solve problems, take initiative and plan the tasksAbility to manage a diverseworkload with the ability to constantly re-prioritiesPreliminary Screening, interview, assess and identify candidates as per company specifications.Abilityto build a strong network of contacts within and outside the organization that canbe leveraged for various activities Show less

Bajaj Allianz Life Insurance Co. Ltd.
Feb 2006 - May 2008Assistant Manager ( Banca )Profile Description: To generate budgeted business and develop new relationships and nurture the existing ones. Conduct training of the partner channel members on the new products, process rollout and thereafter conduct refresher modules. Responsible for sale budget portfolio & profitability of the business sourced from relevant channels in the location. Ensure maintenance of cordial relationship between all subordinates peers superiors, dealers and channel partners. Build up the distribution channel (channel partners / bank partners / direct sales team). Responsible for recruitment and management of relevant sales channels at the locations. Manage & monitor team / dealer’s effectiveness and delivery of services. Strategies devised to increase business & Key clients handled Devised insurance education on the very new concepts of life insurance to increase awareness and business in the territory. Effectively managed 15 branches in 3 different districts with training & development of branches. Show less

HDFC Standard Life Insurance
Mar 2008 - Oct 2008Sales ManagerProfile Description: To generate budgeted business and develop new relationships and nurture the existing ones. Conduct training of the partner channel members on the new products, process roll out and thereafter conduct refresher modules. Responsible for sale budget portfolio & profitability of the business sourced from relevant channels in the location. Ensure maintenance of cordial relationship between all subordinates peers superiors, dealers and channel partners. Build up the distribution channel (channel partners / bank partners / direct sales team). Responsible for recruitment and management of relevant sales channels at the locations. Manage & monitor team / dealer’s effectiveness and delivery of services. Strategies devised to increase business & Key clients handled Devised insurance education on the very new concepts of life insurance to increase awareness and business in the territory. Effectively managed branches in 3 different districts with training & development of branches. Show less

GE Creations Pvt Ltd
Nov 2008 - Jan 2010Assistant Manager - HRProfile Description: Managing end to end non-it recruitment process. Leading the team of Area Managers and Representatives. Accountable for organizing meet, guest visits and conferences. Areas of specialization include employee communications, employee engagement ,employee management. Business Enabler: Helping business achieve its objectives through the engagement, retention and development of critical employees. Employee Champion: Taking end to end HR ownership of all employees, proactively addressing employee concerns and issues. Employees Contact Programs: Organizing and facilitating HR connect meets, performance review meetings, skip-level meeting and festival celebrations to engage employees. Onboarding: Conducting BU and HR induction for new joiners and briefing them about organization rules, regulations and policies. Offboarding: Conducting exit interviews, initiating retention measures for critical employees, ensuring smooth conduct of exit process, collation and analyzing of exit data. Also, taking care of the involuntary separation in the most sensitive manner. Learning & Development: Facilitating training programs based on needs of business. Interview: Conducting HR interviews to check the culture fit and select the right candidates. Following the candidate till the completion of full recruitment process Maintain hardcopies and all the essential documents. Setup and coordinate training meetings and conferences. Maintain and distribute staff weekly schedule; Communicate with supervisor’s and managers Others work as and when assigned by the Reporting Managers Show less

Max Life Insurance Company Limited
Feb 2010 - Feb 2011Agency RecruitmentA. Achievement of BusinessPlans: Ability to manage all the parameters of their business.• Recruitment , Activisation of the Agency• Premium Collection & Case Rate and Case count.• Persistency. Ensure that the agents are engaged, motivated and productive by forging a strong relationship. Ensure that Agents are constantly inducted, activated and productive. Drive the incentive schemes to ensure that the agents income exceed benchmark. Drive the R&R schemes floated by HO, ZO and branch. Support the business agents in liaison with the HO for addressing their requirements/ concerns. Being fully compliant to all the norms laid down by the regulators and the company. Manage channel conflicts in the team To achieve product wise targets & profitability. Understand the Agent business in depth and seek opportunities for business development and revenue generation. B. TeamBuilding Goal setting of all Agent in their team. Regular and periodic review, monitoring and mentoring of all the Relationship they are managing to ensure that they are on track to achieve their goals. Regular Field observation and Demonstration with the agency force. Regularly visit there agents in there home and offices. Accountabilities :A. Business Targets : Exceed the business plan for the team on all key parameters.B. ResourceManagement : Recruit and retain the agency force.C. Compliance: Adherence to all compliance requirements. Show less

GVPL Solutions
Feb 2011 - Apr 2012CORPORATE HRKey Accountabilities & Deliverables:Responsible for Corporate reporting on compensation programs.Execution of the annual Compensation Review and Bonus Review , consistent with company objectives, practices and systems.Campus recruitment activities & inducting planning for the same.Conduct data analysis, and salary administration.Responsible for administration of employee benefits in all company operations.Communicate Organization’s benefit programs in regards to plan options,enrollment and policy features.Assists with employee eligibility and medical claims issues.Participates in the design, validation, and implementation of web and other tools in support of compensation programs.Audits compensation related transactions.Ensure Compliance with company policies and procedures.Preparation of Full & Final settlement.Experience in handling payrollResponsible for managing fundamental HR processes, such as employee joins, on-boarding, exits, transfers, time keeping, relocations etc.Responsible for explanation and reinforcement of HR policies.Participates in the development of new systems and/or enhancements of existing systems.Adapts, modifies and updates administrative methodologies, practices and procedures.Conducts research and prepares a variety of reports and statistics with respect to HR activities.Supports BU managers, HR leadership and employees regarding HR data and systems.Assist in global HR projects regarding system or processes implementation.Update and maintain HRIS.Coordination with Corporate Compensation and Benefits staff to share information, identify needs and apply resources to create competitive and consistent programs for employees .Responsible for employee facing & communication related to corporate policy and procedures. Coordination with Corporate staff to share information, identify needs and apply resources to create competitive and consistent programs & policies for employees .Sharing weekly and monthly reports to CEO Show less

CSPL
Apr 2012 - nowAVP-HRPrincipal Duties and Responsibilities:Responsible for total cycle of Human Capital from joining to exit.Managing a team of 1100 employee with their schedules and responsibilities.Responsible for performance appraisals of all direct reports.Establishes performance objectives for direct reports.Coach and develop a high performance team through organizational leadership.Maintains hiring statistics specifying the various sourcing techniques through candidates are obtained.Provides weekly status report giving detailed information on the employment activity.Assists with the development of new and revised general employment procedures.Building and maintaining effective strategic and operational partnerships with line management at all levels in the attainment of key business objectives.Acting and serving as a subject matter expert and resource for HR policies and practices.Responsible for on boarding and joining formalities of the new hires.Managing and administering the HRIS application that provides a single source employee-information database used extensively by HR departmentMaintaining the attendance, leave and other HR database and conducting counseling sessions on one to one basis to know the reason of absenteeism.Executing and performing duties such as researching & resolving issues and investigating complaints.Responsible for the Background Verification Process and Vendor Management.Managing clearance, full and final settlement, conducting exit interviews and analysis and suggesting post analysis measures for corrective actions.Recommended employee relation practices necessary to establish a positive employer-employee relationship and promote a high level of employee motivation.Worked with colleagues to leverage best practices and consistency with HR programs and practices.Apply fundamental business and human resource concepts to establish and maintain professional competence,Handle information in a confidential manner. Show less
Licenses & Certifications

Business Ethics and Corporate governance Mergers and Acquisitions Total Quality Management; Emerging global perspectives of “HRM”
IIQMDec 2009
Honors & Awards
- Awarded to Rajeev SProfessional Accolades - Jan 2007 PROFESSIONAL ACCOLADES Holds the credit of getting new clients and business to the company in term of long run. Holds the credit of executing the best recruitments for North by carrying out training & development for over 75 employees Effectively made various products as brand leaders in the market. Facilitated the vertical growth of subordinates to the position of Manager. Organised classroom-training programmes for new employees as a Training Coordinator… Show more PROFESSIONAL ACCOLADES Holds the credit of getting new clients and business to the company in term of long run. Holds the credit of executing the best recruitments for North by carrying out training & development for over 75 employees Effectively made various products as brand leaders in the market. Facilitated the vertical growth of subordinates to the position of Manager. Organised classroom-training programmes for new employees as a Training Coordinator Represented the employers in National Seminar. Acknowledged by GM and Marketing Manager for preparing the following academic material: o Poster for training / cleanliness in unit.o Proper use of diary, literatures & mailers Show less
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