Chanda Mokote

Experience

• 

  Ratan Foods Pty Ltd

  Jun 2014 - Dec 2016

  Office Administrator

  • Developing and maintaining a current and accurate filing system.• Implementing the records management strategy and action plan, which involved coordinating the selection, organization, storage, conservation and preservation of records.• Following proper use, operation, maintenance and safety requirements of company assigned vehicles.• Administers work schedule for technicians and supervises progress of the given work.

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  CATERMART LTD

  Jan 2016 - Sept 2020

  Sales Representative

  • Acquisition of new business clients• Miscellaneous tasks as requested by the Supervisor• Submitting sales reports• Preparing quotations for clients

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  Ministry of Public Works and Transport

  Sept 2020 - Aug 2021

  Temporary Records Officer

  • Acknowledging and marking of incoming mail• Management of organizational records• Conducting file census • Facilitating response to correspondences• Ensuring mail circulation to action officers across the Ministry and departments.• Making accession lists for ease retrieval of Records for users.• Evaluating records for preservation and retention• Ensuring that records are stored, retrieved, and distributed in accordance with the best practices and Records standards of the Ministry. • Implementation of Classification Scheme. Show less

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  Access Bank (Botswana) Plc

  Aug 2021 - now

  • Provides basic support and assistance to the business unit in respect of documents and information verification as set out in the departmental process guide to ensure smooth operations delivery and customer satisfaction.• Maintains customer KYC upto date through calling for fresh customer information and updating customer profiles on the banking system.• Checks customer documents for completeness and adheres to process checklists.• Maintains and update of customer profiles on the banking system.• Assists in verifying that on-boarding customers accounts are compliant and report deviations.• Liaises with Branches and Business on non-compliant tracked issues and reports deviations.• Ensures compliance with all statutory, legal, regulatory, policy and risk frameworks of the bank.• Checks customer information on the system against KYC documents and follows up on missing documents.• Attends to customer accounts opening queries and acts on instructions from the Supervisor to activate/unfreeze accounts. Show less

  • Central Clearing Officer

    May 2024 - now

  • Customer Due Diligence Analyst

    Aug 2021 - May 2024