Orestis Gaitantzis

Orestis Gaitantzis

Service Manager

Followers of Orestis Gaitantzis1000 followers
location of Orestis GaitantzisIlfov, Romania

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  • Timeline

  • About me

    Experienced automotive executive with more than 25 year’s hands-on experience

  • Education

    • Aristotle University of Thessaloniki (AUTH)

      1985 - 1992
      Master of Science (MSc) - 5-year degree Mechanical Engineer
  • Experience

    • Rover - Land Rover Avramidis

      Jan 1995 - Jan 1997
      Service Manager
    • Seat North Hellas

      Jan 1997 - Jan 2000
      After Sales Manager
    • FCA Fiat Chrysler Automobiles

      Jan 2000 - Jan 2004
      Regional After Sales Manager

       Managed a network of 14 authorized dealers Assisted in creating the qualitative After-sales Repairer Standards for the 1400/2002 Block exemption regulation Increased each and overall dealers’ Customer Satisfaction Indexes (CSI). Received for 3 years continuously the CSI award  Instructed dealers’ management teams on creating their annually business plans  Fully authorized for approving, auditing and monitoring the cost of warranties Represented the distributor in legal cases with clients and assisted dealers’ customer care in difficult cases Show less

    • Ioannidis Bross - Multifranchise Auto Dealer & Operational Leasing

      Jan 2004 - Jan 2006
      Commercial Director

      Ioannidis Bross is the first multifranchising auto dealer in Greece authorized for 9 brands and the leader for second-hand car market in Central-East Macedonia.Among the brands, the company represents , are BMW , RENAULT , FIAT , MINI , LANCIA , ALFA ROMEO , SUBARU , LADA and, FIAT Commercial Vehicles.

    • SUBARU MOTORS TRADING

      Jun 2006 - Nov 2025

       Start-up and managing Subaru showrooms, workshops, warehouses and body repair shops in Bucharest Recruiting, training and evaluating the personnel of Subaru Motors Romania  Launched of 12 Subaru dealerships, after mapping the economic and sales geography of Romania .  Co-ordinating the Sales and After-sales managers and setting up dealers’ targets for new cars and spare parts sales  Optimizing the inventory by having full control on stock levels of new cars and spare parts taking demand and supply volatility into account  Developing the pricing and discount policy for Subaru cars and spare parts in both distribution and retail level. Complete responsibility for Sales & After-sales Business Plans, Budgets, P&L, Balance sheet and KPIs Coordinated the design and implementation of DMS and online ordering for cars and spare parts between distributor and dealer network.  Supervising national marketing campaigns, After-sales loyalty campaigns, road assistance programs and extended warranty products Briefing and monitoring the marketing, PR and media byer agency Assisted the law firm on creating and reviewed the Subaru dealer’s contracts for Romanian market, according to the existing BER regulation for the automotive industry  Working with leasing, banks and insurance companies in order to create financial products for Sales support Show less

      • General Manager

        Oct 2021 - Nov 2025
      • Country Operational Manager

        Jun 2006 - Nov 2021
  • Licenses & Certifications

    • CERTIFIED ENGINEER

      Technical Chamber of Greece