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Isaiah Natividad

Isaiah Natividad

Customer Service

Followers of Isaiah Natividad438 followers
location of Isaiah NatividadPecos, Texas, United States

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  • Timeline

  • About me

    The Texan Stores - Store Manager

  • Education

    • Angelo State University

      2013 - 2017
      Bachelor’s Degree Business Administration and Management, General

      Activities and Societies: Resident Assistant, Delta Sigma Pi, Ram Rugby • As a student I joined club sports such as Ram Rugby. I played for one year now and plan on playing throughout college.• I have worked two types of jobs for the school, a summer conference assistant (CA) and Residential Assistant (RA) for Residential Housing and Programs. I will be entering my second year of working for the Housing Program at Angelo State University. • I am a member (brother) of the professional business fraternity Delta Sigma Pi .I held an officer position in… Show more • As a student I joined club sports such as Ram Rugby. I played for one year now and plan on playing throughout college.• I have worked two types of jobs for the school, a summer conference assistant (CA) and Residential Assistant (RA) for Residential Housing and Programs. I will be entering my second year of working for the Housing Program at Angelo State University. • I am a member (brother) of the professional business fraternity Delta Sigma Pi .I held an officer position in my pledge class (Chancellor), I plan on running for office each semester. Show less

    • Angelo State University

      2013 - 2017
      Bachelor's of Business Managment Business Administration and Management, General

      Activities and Societies: Delta Sigma Pi, Residential Housing and Programs, Ram Rugby As a student here at Angelo State University, up until this point each course and professor has helped me benefit more and more for the future. I have accomplished some average and above average grades throughout my time here, I have applied myself to each class to learn as much as I can to apply it to real life. In my business oriented classes I have learned much about my future and topic that will benefit me later in life. I have made very good connections with many of my professors to seek… Show more As a student here at Angelo State University, up until this point each course and professor has helped me benefit more and more for the future. I have accomplished some average and above average grades throughout my time here, I have applied myself to each class to learn as much as I can to apply it to real life. In my business oriented classes I have learned much about my future and topic that will benefit me later in life. I have made very good connections with many of my professors to seek advice. Show less

  • Experience

    • Walmart

      Apr 2012 - Oct 2013
      Customer Service

      • My responsibilities included, handling issues dealt in the front of the store (clean-ups, assigning zoning areas, keeping the front end clean and keeping carts available).• I handled item returns from customers, whether they were the wrong item or damaged.• Money transfers, I worked with sending Money through MoneyGram, (Receiving, Sending, Bill payment, and Money Orders).• I helped with the new front end employee training, such as new cashiers or new customer service members.• also maintained good customer relations, whether it was greeting, providing good customer service, and making sure each front end member of the store was respectful and helpful to each customer who entered the store. Show less

    • Angelo State University

      Aug 2014 - Aug 2015
      Resident Assistant

      • Provide a safe and enjoyable living atmosphere in the University’s Residence Halls.• Help with student retention to Angelo State University.• Work office hours which includes, filing paperwork, checking student documentation, working with different Microsoft Programs, and putting in work orders for different rooms to fix damages.• Provide tours to the halls during recruitment and also different family visits.• Put on different types of programs to better the learning and interactions of the residents.• Work in a team designated for each hall, to construct great housing experience.• Be interactive with each of the residence, and also be known as a go to figure for questions and answer.• Maintain housing rules and policies throughout the halls.• Do monitoring rounds to check the condition of the building but to also monitor the actions inside the building.• Work in teams to build good team leadership and bonding.• Help boost the reputation of the University by starting with the living experience of each resident to increase retention, attendance, recruitment, and Overall Image. Show less

    • Sitel

      Sept 2015 - Mar 2016
      Capital One Core Representative

      • Provide customer service through inbound calls to assist in different aspects of the account.• Assist in making different types of payments on the account.• Update different account information.• Inform on new Capital One policies or changes in rates, and account features.• Communicate in a Professional manner to the Customers and Internally in the company.

    • Wireless Advocates

      May 2016 - Jul 2018

      • Wireless sales manager

        Jul 2016 - Jul 2018

      • Sales Representative

        May 2016 - Jun 2016

    • OSL Retail Services

      Jul 2018 - Oct 2021
      Multi Unit Manager / district manager

    • T-Mobile

      Oct 2020 - Apr 2021
      District Manager

    • VIVA Distribution

      Oct 2021 - Apr 2022
      Merchandiser

    • United Supermarkets, LLC

      Nov 2021 - Dec 2023

      - Manager front end of store (customer service, cashiers and sackers)-assist store in hiring and managing staffing levels- create schedules - assist other departments as needed (coverage, hiring, disciplinary actions, or job functions)

      • Assistant Store Director

        Apr 2023 - Dec 2023

      • Grocery Manager

        Dec 2022 - Apr 2023

      • Assistant Service Manager

        Nov 2021 - Dec 2022

    • The Texan Stores

      Apr 2024 - now
      Store Manager

  • Licenses & Certifications

  • Volunteer Experience

    • community service leader

      Issued by Adopt A Highway Maintenance Corporation, Build a Bear donations to children, Nursing Home decoration
      Adopt A Highway Maintenance Corporation, Build a Bear donations to children, Nursing Home decorationAssociated with Isaiah Natividad