Rob Burton, MSeC

Experience

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  Keystone Collections Group

  Oct 2008 - Apr 2010

  Consultant Project Manager, Business Analyst

  I managed the development of an e-commerce tax filing system supporting over 125,000 municipal filers, collaborating with stakeholders to design a comprehensive reporting suite. I ensured compliance with state mandates and developed training programs for 85 employees to support the system’s rollout.

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  Giant Eagle

  Apr 2010 - Dec 2011

  Consultant Project Manager and Vendor Selection Lead at Giant Eagle

  I managed the development of an e-commerce tax filing system supporting over 125,000 municipal filers, collaborating with stakeholders to design a comprehensive reporting suite. I ensured compliance with state mandates and developed training programs for 85 employees to support the system’s rollout.Safety ProgramOffer Engine Vendor Selection

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  Dick's Sporting Goods

  Dec 2011 - Feb 2012

  Consultant Project Manager

  At Dick’s Sporting Goods, I managed the implementation of in-store mobile device projects, ensuring delivery on time and under budget. I drove process improvements that reduced implementation costs by 15%, ensuring alignment with operational goals and team performance standards.

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  Foxfire Management

  Apr 2012 - Jul 2012

  Consultant Project Manager

  Manage the design and development of operational modules with analytical components to support general operations.

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  Highmark Blue Cross Blue Shield

  Aug 2012 - Jul 2014

  Consultant Sr. Project Manager - Reporting

  BlueCore ProgramWhile consulting at Highmark, I led enterprise-wide reporting initiatives, delivering 1,300+ reports across 56 projects to support a 5.5M-member user base. Partnered with the Blueprint team to design scalable and operational reporting solutions, providing both short-term efficiency gains and long-term standardized delivery enhancements.

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  Foxfire Management

  Aug 2014 - Dec 2014

  Consultant Project Manager

  I provided operational and analytical support at Foxfire Management, designing modules to improve day-to-day operations and leveraging data insights to boost event attendance by 5–7% annually. My contributions emphasized actionable analytics and enhanced efficiency across the organization.

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  Erie Insurance Group

  Jan 2015 - Feb 2016

  Consultant Project Manager

  I managed the Claims Refresh Program and the First Notice of Loss Web Portal to move claims processing programs from the mainframe to distributed systems. To facilitate better project management, I improved tracking processes for the Software Development Life Cycle (SDLC), implemented dashboards to enhance operational efficiency, and collaborated across teams to deliver cost-saving solutions, resulting in a 7% expense reduction.To provide our Policyholders with as near perfect protection, as near perfect service as is humanly possible and to do so at the lowest possible cost. Show less

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  PNC Retail

  Jun 2016 - now

  Senior Project Manager

  I am a senior project manager, delivering multiple concurrent and sequential projects (up to $8MM) with teams of 100+ resources across multiple segments and business lines. Also a member of the Reporting Pillar, tasked to identify and improve reporting for project management.PNC Financial Services Group aims to help its customers meet their financial goals by providing a wide range of services and products.