
Phaneendra Kumar
Program Coordinator

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About me
Operations Management and Business Transformation Engagement leader ,Operational Excellence - (CBAP), (CCBA), LSS Black-Belt, Prince2
Education

Sri Sathya Sai Institute of Higher Learning
2007 - 2009Masters in Business Administration - Project Operation , Business Finance Business Administration and Management GeneralActivities and Societies: Master’s in Business Administration (MBA – fulltime) from Sri Sathya Sai University, 2009-Project in Health Insurance for Senior Citizens – Issues & Challenges. Captained Campus in Sports like Cricket. The National Accreditation and Assessment Council (NAAC) has granted an accreditation of “A++‟ to this Institution, placing it at the top grade among the Indian Universities.

Sri Satya Sai Institute of Higher Learning, Anantpur
2005 - 2007MA Economics Business/Managerial Economics A+Activities and Societies: Master of Arts (MA Economics – fulltime) from Sri Sathya Sai University, 2007-Project in Catastrophe Insurance and Disaster Management –Issues & Challenges. Institute Captain for the year 2007 at SSSIHL
Experience

Global Network
Jun 2009 - Jul 2011Program CoordinatorEffective Monitoring and supportive supervision of all event Associates and publish dashboard using Governance tool.

Vasan Healthcare Private Ltd
Aug 2011 - Jul 2013Asst ManagerMonitoring the Key Performance Indicators of the Organisation and demonstrate to leadership team.Mentor and Train the Principles and Standards of NABH laid down by the Medical Council of India to all the Process Owners of Health Care Providers.Supervising Infrastructural & Administrative Processes and Escalating Major gaps to Top Management and ensure quick resolution.Defined Quality Metrics and Upgrade the Quality management systems through incorporating several tools and techniques to Support and alert.Wide Exposure in Clinical Management System and Protocols to follow for a safer service delivery for all patients.Contributed towards Transactional Change In the EMR and Physical Medical Records to achieve effective Data Management and Proper archiving. Show less

PIRAMAL FOUNDATION FOR EDUCATION LEADERSHIP
Jul 2013 - Apr 2016Manager
Piramal Swasthya
May 2016 - Jul 2020Senior Manager
Cognizant
Aug 2020 - Jul 2022Service Delivery Management
Genpact
Jul 2022 - nowSenior Program ManagerDigital Transformation and Service Excellence
Licenses & Certifications
- View certificate

How to Succeed in a Case Study Interview
LinkedInNov 2020 - View certificate

The Art of Connection: 7 Relationship-Building Skills Every Leader Needs Now (getAbstract Summary)
LinkedInMay 2020 - View certificate

Certification of competency in Business analysis TM(CCBA @R)
Simplilearn - View certificate

Certified Business Analysis Professional (CBAP)
SimplilearnMar 2020 
PMP® Certification Training Course
SimplilearnMay 2020
Lean Six Sigma Black Belt (ICBB)
VarSigmaDec 2016- View certificate

Operations Management Foundations
LinkedInOct 2020 - View certificate

Operational Excellence Work-Out and Kaizen Facilitator
LinkedInOct 2020 - View certificate

Transitioning from Waterfall to Agile Project Management
LinkedInMay 2020 
PRINCE2® Practitioner Certificate in Project Management
AXELOS Global Best PracticeDec 2017- View certificate

Operational Excellence Foundations
LinkedInOct 2020 - View certificate

Lean Inventory Management
LinkedInNov 2020
Languages
- enEnglish
- teTelugu
- hiHindi
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