Jaimee Watson

Experience

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  Jamaica Blue Noosa Civic

  May 2015 - Jan 2016

  Waitress

  During my first job as a Waitress at Jamaica Blue Noosa Civic, I gained valuable experience in the hospitality industry. It was an exciting opportunity that allowed me to contribute to the team and provide exceptional customer service.As a Waitress, I took pride in preparing and serving menu items with care and attention to detail. Interacting with customers and sharing product details, such as the various coffee blends, was a highlight of my role. I enjoyed engaging with patrons and enhancing their dining experience.Handling customer payments and ensuring accurate transactions became second nature to me. I approached these tasks with diligence and professionalism.Maintaining a well-stocked and organised environment was a priority. I actively participated in setting up displays and restocking products to provide customers with various options.Keeping work areas clean and sanitised was integral to my daily responsibilities. I took pride in maintaining a hygienic environment for both customers and colleagues.My time as a Waitress at Jamaica Blue Noosa Civic taught me valuable teamwork, communication, and organisation skills. This foundational experience shaped my work ethic and instilled a passion for delivering excellent customer service.Although it was my first job, I approached it with enthusiasm and a willingness to learn. It was a stepping stone that paved the way for future opportunities in my professional growth and development. Show less

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  McDonald's

  Jun 2017 - Nov 2019

  Crew Member

  During my part-time role as a Crew Member at McDonald's, I gained valuable experience in maintaining high sanitation, health, and safety standards while operating in a fast-paced environment. This position allowed me to develop skills in multitasking, customer service, and operational efficiency.As a Crew Member, I maintained cleanliness and orderliness in the work areas, ensuring that sanitation, health, and safety standards were consistently met. With precision and efficiency, I operated large-volume cooking equipment, such as grills and fryers.One of the key responsibilities of my role was taking food orders and ensuring their accuracy. Working in a fast-paced atmosphere, I successfully multitasked, handling multiple charges simultaneously while maintaining attention to detail. This required exceptional organisational skills and the ability to thrive in a high-pressure environment.Additionally, I was responsible for cleaning, stocking, and restocking workstations and display cases, ensuring that all supplies and products were readily available for efficient operations.Providing excellent customer service was a priority as a Crew Member. I interacted with customers in various situations, including taking orders at the front counter and drive-through windows. I developed strong communication skills and the ability to handle customer inquiries and requests promptly and professionally.In the drive-through area, I showcased my multitasking abilities by simultaneously taking orders, overseeing the cashier, and ensuring smooth operations. This required effective time management and handling multiple tasks while maintaining accuracy and efficiency.Working as a Crew Member at McDonald's gave me valuable skills in maintaining high standards, multitasking, and delivering exceptional customer service. These transferable skills can be applied in various professional settings. Show less

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  RSPCA Australia

  Jun 2017 - Apr 2018

  Volunteer

  As a part-time Volunteer at RSPCA Australia, I had the privilege of contributing to the well-being and care of animals. This role allowed me to develop skills in team collaboration, customer service, and animal handling.As a Volunteer, I played an essential role in maintaining clean and sanitary facilities for the animals. This involved cleaning dog pens and cat pens, ensuring a safe and comfortable environment for them. Additionally, I assisted in feeding and exercising the animals, providing them with essential care and attention.One of the highlights of my role was taking the dogs on walks to improve their fitness. This benefited the dogs physically and provided them with much-needed mental stimulation and socialisation. It was rewarding to see the positive impact these walks had on the well-being of the dogs.As a Volunteer, I actively collaborated with the team, demonstrating strong teamwork skills and effective communication. Working together to ensure the animals received the care they needed was a fulfilling experience.Volunteering at RSPCA Australia allowed me to develop a deep sense of empathy and compassion for animals. It taught me the importance of providing excellent customer service to the animals and owners who visited the facility.The skills I acquired as a Volunteer, such as team collaboration, customer service, and animal handling, are transferable and can be applied in various professional settings, including accounting. My experience at RSPCA Australia reinforced the value of working in a team, providing exceptional service, and the importance of positively impacting the lives of others, whether human or animal. Show less

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  Woolworths Supermarkets

  Jun 2018 - Dec 2018

  Overnight Stocker

  During my part-time role as an Overnight Stocker at Woolworths Supermarkets, I ensured the store was well-stocked and organised for optimal customer experience. This position allowed me to develop skills in inventory management, attention to detail, and customer assistance.As an Overnight Stocker, my primary responsibility was to stock and supply the store with products and merchandise. I carefully rotated stock on the shelves, ensuring that products with earlier use-by dates were placed at the front while removing items that had passed their expiration dates. This attention to detail helped maintain product freshness and quality.In addition, I collaborated with the team to plan and create commercial displays that would attract and appeal to customers. This involved arranging products strategically to enhance visibility and promote sales.Working overnight, I was responsible for ensuring the store was ready for customers during operating hours. I assisted customers in locating and transporting items, providing friendly and helpful service. Guiding customers through the store and offering assistance showcased my commitment to delivering exceptional customer experiences.During my shifts, I also identified and rectified misplaced products or goods, ensuring that they were returned to their appropriate areas. This attention to organisation and tidiness contributed to a smooth customer shopping experience.The overnight shifts typically ranged from late evenings to early mornings, requiring me to demonstrate reliability, punctuality, and the ability to work effectively during non-traditional hours.My experience as an Overnight Stocker at Woolworths Supermarkets provided me with valuable skills in inventory management, attention to detail, and customer assistance. These transferable skills can be applied in various professional settings. Show less

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  Lovisa Pty Ltd

  Sept 2019 - Dec 2020

  Retail Stylist/Piercing Stylist

  During my part-time role as a Retail Stylist/Piercing Stylist at Lovisa, I gained valuable experience delivering exceptional customer service and styling expertise. This diverse position allowed me to develop essential skills in team collaboration, effective communication, and organisation. As a Retail Stylist/Piercing Stylist, my primary responsibility was to serve customers using a point-of-sale (POS) payment system, ensuring seamless transactions and creating a positive shopping experience. I consistently delivered excellent customer service, addressing inquiries and offering personalised recommendations tailored to each customer's preferences and needs.In addition to customer service, I actively participated in various retail tasks, including ordering, receiving, and stocking supplies and retail products. This required meticulous organisation and attention to detail to maintain optimal inventory levels and ensure a visually appealing store environment.One notable aspect of my role was being trained to perform piercings, demonstrating my commitment to offering a comprehensive range of services to meet customer demands.Throughout my time at Lovisa, I actively collaborated with my team members, fostering a spirit of teamwork and open communication. By working closely with colleagues and supporting each other, we created a cohesive and efficient work environment that enhanced the overall customer experience.The Retail Stylist/Piercing Stylist role has equipped me with a diverse skill set beyond retail. The ability to collaborate effectively, communicate clearly, and organise tasks efficiently are valuable attributes that can be applied in various professional contexts. Show less

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  Noosa Juniors

  Sept 2019 - Dec 2019

  Senior Retail Stylist

  During my part-time role as a Senior Retail Stylist at Noosa Juniors, I had the opportunity to provide excellent customer service and showcase my styling expertise. This position allowed me to further develop my skills in serving customers, maintaining inventory, and creating stylish looks.As a Senior Retail Stylist, I efficiently served customers using a point-of-sale (POS) payment system, ensuring smooth and seamless transactions. I consistently delivered exceptional customer service, prioritising their needs and preferences to create a positive shopping experience.In addition to customer service, I actively participated in retail operations, such as ordering, receiving, and stocking supplies and retail products. This role required attention to detail and effective organisation to maintain optimal inventory levels and a well-stocked store environment.As a Senior Retail Stylist, I took on additional responsibilities, including opening and closing the store. This demonstrated my reliability and ability to handle vital operational tasks to ensure the smooth functioning of the business.One of the highlights of my role was styling customers for various events. Whether finding the perfect outfit for a special occasion or curating a fashionable look for everyday wear, I leveraged my styling expertise to help customers feel confident and stylish.Working at Noosa Juniors as a Senior Retail Stylist allowed me to refine my customer service skills, organisational abilities, and attention to detail. These transferable skills can be effectively utilised in various professional settings. Show less

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  Woolworths Supermarkets

  Oct 2020 - Jun 2021

  Online Team Member

  During my part-time role as an Online Team Member at Woolworths Supermarkets, I was vital in fulfilling online customer orders. This experience has developed my skills in team collaboration, customer service, and effective time management.As an Online Team Member, my primary responsibility was picking and packing customer orders, ensuring accuracy and efficiency in the fulfilment process. Working in a fast-paced environment, I relied on my strong organisational and time management skills to prioritise tasks and meet deadlines.During store hours, I assisted customers in locating and transporting items, providing excellent customer service and ensuring a positive shopping experience. This required effective communication and teamwork with both customers and colleagues.In addition to my primary responsibilities, I also contributed to stocking and supplying the store with products and merchandise. By maintaining inventory levels and ensuring product availability, I supported the overall operations of the supermarket.My working hours typically ranged from late evenings to early mornings, reflecting my adaptability and commitment to meeting the needs of customers and the organisation.As an Online Team Member, I actively collaborated with my team to ensure efficient operations and customer satisfaction. Strong communication skills were essential in coordinating tasks and assisting customers and colleagues.This role at Woolworths Supermarkets has equipped me with valuable transferable skills, including team collaboration, customer service, effective communication, organisation, and time management. These skills and my dedication and adaptability contribute to my professional growth and provide a solid foundation for success in various fields. Show less

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  Jamaica Blue Cooroy

  Mar 2021 - Jun 2021

  Waitress

  During my part-time role as a Waitress at Jamaica Blue Cooroy, I actively contributed to the smooth operation of the café, providing exceptional service to customers. This experience has offered me valuable insights into the hospitality industry, honing my skills in customer service, teamwork, and fast-paced environments.My responsibilities included preparing and serving all menu items and ensuring customers received their orders promptly and accurately. I also excelled at providing customers with detailed information about our coffee blends and preparation techniques, enhancing their overall experience.As a waitress, I efficiently processed customer payments and maintained cleanliness and sanitation in work areas, utensils, and equipment. Additionally, I contributed to the setup and restocking of product displays and assisted in ordering, receiving, and stocking supplies and retail products. By stocking customer service stations with necessary paper products and beverage preparation items, I helped maintain a seamless workflow.Furthermore, my versatility extended beyond regular work hours, as I assisted during events at the café. This demonstrated my flexibility and dedication to providing excellent service in various situations.I actively collaborated with team members at the cafe to ensure efficient operations and a positive customer experience. Effective communication and organisation skills were essential in conveying customer orders to other employees for preparation.My experience at Jamaica Blue Cooroy as a Waitress has equipped me with valuable transferable skills, including team collaboration, customer service, payment systems, and the ability to thrive in a fast-paced environment. These skills, strong communication and organisational abilities contribute to my overall professional growth and provide a solid foundation for success in diverse fields. Show less

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  Stratogen Accounting

  Jun 2021 - Aug 2023

  Admin / Accounting Assistant

  I worked at Stratogen Accounting from June 2021 to August 2023. During my time there, I actively supported the accounting teams and company directors, contributing to the seamless functioning of the organisation. I provided general administrative support to the accounting teams and directors, handling data entry tasks such as tax returns, BAS's, and journal entries using Microsoft Office and Sage Handisoft products. I ensured the accuracy and efficiency of financial data input.I played a crucial role in lodging tax returns, ensuring compliance with regulations and deadlines. Additionally, I managed the organisation's Facebook page, website, and monthly client newsletter, effectively utilising communication and marketing skills to engage clients and promote the firm's services.I handled client correspondence, including communicating deadlines, managing document requests, and gathering essential information. I excelled in directing and assisting client inquiries via phone and email and scheduling meetings with clients and team members. My ability to multitask and thrive in a fast-paced environment allowed me to prioritise tasks and meet deadlines.I oversaw mail and communication management, ensuring the timely handling of vital documents and messages. I also contributed to the invoicing process, facilitating smooth financial transactions.During my tenure as an Admin/Accounting Assistant at Stratogen Accounting, I gained valuable experience in various accounting-related tasks. I further developed my organisational, time management, and communication skills while contributing to the daily operations of the accounting firm. These experiences strengthened my capacity to analyse financial information, collaborate with colleagues, and provide exceptional client service. Show less

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  BMA Event Group

  Jan 2023 - now

  During Sunshine Coast Lightning Netball home games with BMA Event Group held at the University of the Sunshine Coast Stadium, I play an integral role in contributing to the success of these high-demand events. These sold-out games attract 3,000 people, including clients, sponsors, and spectators. In my position, I operate spotlights on cues, manage power distribution, and resolve issues that may arise during events. Reporting directly to the company's Director, I provide assistance wherever needed to ensure the smooth execution of the games.Additionally, I actively participate in the Caloundra ANZAC Day Dawn Service with BMA Event Group, which draws thousands of community and service members. In this capacity, I offer support to the Director, a senior Camera Operator, and other camera operators. My responsibilities encompass equipment preparation, checking, and packing. Throughout the event, I collaborated closely with the team and fulfil tasks as required. Under the guidance of the Director, I contribute to the seamless operation of the service.These experiences have provided me with a diverse understanding of event management, problem-solving, and teamwork, which are highly transferable skills in the professional world. Working in a fast-paced and high-pressure environment, I have honed my ability to handle unexpected challenges and ensure smooth operations. The opportunity to work closely with clients, sponsors, and community members has further enhanced my communication and interpersonal skills. My involvement in these events has contributed to my overall professional growth and equipped me with valuable skills that can be applied to various professional contexts. Show less

  • Event Producer

    Feb 2025 - now

  • Freelance Employee

    Jan 2023 - now
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  Poole Group

  Sept 2023 - Nov 2023

  Audit Assistant

  I commenced my position as an Audit Assistant at The Poole Group in September 2023, dedicating three months to this role before opting to refocus on my studies and participate in an overseas volunteer event in Nepal, supporting local communities. During my time at The Poole Group, I was an integral part of the dedicated audit team, concentrating on financial analysis and reporting. Under the guidance of a seasoned senior auditor, I meticulously prepared, monitored, and analysed financial reports.In this dynamic role, I applied my skills in financial analysis, teamwork, and communication to contribute effectively to the audit process. My commitment to ensuring accurate and compliant financial reporting for our clients was unwavering. Although my time with The Poole Group concluded in November 2023, the experience significantly enriched my understanding of auditing and related processes.Looking ahead, I am enthusiastic about further developing my expertise in accounting as I continue my professional journey. Show less

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  Commercial Asset Maintenance

  Jan 2024 - May 2024

  Service Coordinator

  As the Service Coordinator at Commercial Asset Maintenance, I managed essential tasks for the smooth functioning of our services. My responsibilities included providing administrative support to maintenance teams and senior management and leading business development initiatives. I managed subcontractor invoices, ensuring proper formatting, hours, wages, and GST eligibility before forwarding them to our accounts department. I conducted thorough audits on invoices to maintain financial accuracy and efficiency.Additionally, I handled fleet and creditor management, maintained direct client communication, and created engaging blog posts for our company website, targeting strategic keywords to enhance visibility.My skills extended to scheduling meetings, managing supply procurement, responding to client inquiries, and overseeing invoicing and debt collection. Using Microsoft Office and specialised maintenance software, I processed work orders, maintained detailed asset records, and scheduled maintenance activities to optimise operational efficiency.I thrived in fast-paced environments, adept at multitasking and prioritising to meet deadlines while maintaining high standards of operational excellence. My background also included leadership, problem-solving, and teamwork skills, gained from working in demanding settings. This sharpened my ability to address unexpected challenges and ensure continuous operational fluidity. My work with clients, sponsors, and community members enhanced my communication and interpersonal abilities, significantly contributing to my professional development.These experiences equipped me with a comprehensive skill set that enabled me to excel as a Service Coordinator and enhanced my adaptability across various professional scenarios. Despite my contributions, I was made redundant due to changes within the company. Show less

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  The Firm Business Advisors & Accountants

  Jun 2024 - now

  At The Firm Business Advisors & Accountants, I provide comprehensive support across the business, focusing on reception, customer support, and a range of accounting and administrative duties. Our boutique Tax Business Advisory firm, located just 10 minutes from Noosa, is known for delivering high-quality accounting and business services, including taxation and business advice.In my role, I handle reception tasks, answer calls, greet clients, and manage client files. I support a diverse client base by addressing their needs with a commitment to high service standards. My responsibilities encompass individual tax returns, accounting work, processing documents, maintaining databases, scheduling appointments, and coordinating staff calendars.I also manage receipting, invoicing, petty cash, and provide administrative support to the accounting team. My expertise in MS Office, attention to detail, and dedication to confidentiality ensure that I effectively fulfil my duties. I am committed to problem-solving, learning, and collaborating with the team to ensure smooth operations and exceptional client service. Show less

  • Undergraduate Accountant

    Oct 2024 - now

  • Client Services Coordinator

    Jun 2024 - Oct 2024