Karen Schmidtke

Experience

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  Excelsior Language Consulting & Translation Services

  Apr 2001 - Jun 2005

  Development Coordinator

  ASL Department Coordinator  Coordinated Medical Interpreting for multiple hospitals settings throughout DFW Developed solutions for working with Guest Relations at local Hospitals Provided reports and tracking detail to owners/management. Increased revenue 3-fold for the company by expanding and recruiting to serve more constituents.

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  Sorenson Communications

  Jun 2005 - Jan 2014

  VRS Interpreter

  Video Relay Interpreter Master certified ASL Interpreter. Effectively interpreted between American Sign Language (ASL) and spoken English. High-level interpreting using new technology Video Relay equipment.  Switched linguistic regional ASL to accommodate customer needs. Interpreted while simultaneously managing technology.  Maintained full compliance with Sorenson standards and policies, FCC regulations, and the RID Code of Professional Conduct. Accurately completed assigned tasks/duties, projects, and paperwork promptly and within approved guidelines. Worked effectively in a team environment; received support from and provided support to colleagues Show less

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  Dallas College

  Apr 2013 - now

  Deaf Services Coordinator

  Academic Advisor, Deaf Services Coordinator, ASL interpreter  Supervise and manage a team of 10 individuals providing interpreting and related support services for Deaf and/or Hard-of-Hearing students. Schedule/track all American Sign Language services for large student caseloads. Provide academic advising for the specialized population. Assist students in matriculation, registration, class enrollment, and financial aid activities; assist students with establishing goals and determining appropriate classes to meet those goals; interpret and explain college policies and procedures and instructor requirements. Match students with interpreters and match interpreters with appropriate classes for skill level. Conduct training for Faculty and Staff  Serve as liaison between the supportive services department, rehabilitation, ASL department, and the deaf community; coordinate deaf awareness, deaf advocacy, fund-raising, the deaf community, and other activities. Coordinate vendors and services for Deaf students and other assigned populations. Manage budget tracking and invoice approval.  Maintain daily interactions with professors and students. Assist management leaders with solutions for complex issues.  Respond to requests for information regarding deafness, interpreting, deaf education, and other information from the hearing community. Show less

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  Partners Interpreting

  Jul 2021 - now

  Sr. Client Services Manager