Experience

• 

  Frontier communications

  Jul 2014 - Dec 2016

  Quickbooks online coach

  Started as agent, and was promoted twice in 6 months leading to tier 2 supervisor because of quickly learning product knowledge and showcasing leadership. Lead team of 20 that supported 200 phone agents. Provided training and changed processes to improve support productivity.

• 

  Infinite cycles

  Dec 2016 - Apr 2018

  Operations manager

  Worked as an operations manager controlling the daily responsibilities of maintaining assigned store. Worked as a team player by organizing work flow effectively.

• 

  Devmountain student developers

  Dec 2017 - Mar 2018

  Created website called "Lawn Grab". "Lawn Grab" is a website for people to put their garage or yard sale online where customers can instantly find closest locations to them.- Worked on making front page Google Maps functional by updating redux and sending queries to database-Lead team of 5 developers to build in 2 weeks.-https://github.com/yardSchtick/yard-schtick-https://yard-schtick.devmtn-projects.com/#/MapView - Redesigned cannondaleexperts.com using enve.com as inspiration. Applied JS, HTML5, React, CSS, Express, NodeJS, postgrestSQL for personal project.- http://personal-project.cdalexprts.com/- https://github.com/dlym37/personalProject

  • Web Devloper | JS, React, HTML5, CSS, NodeJS, Express, PostgresSQL

    Feb 2018 - Mar 2018

  • Web Developer | JS, React, HTML5, CSS, NodeJS, Express, PostgresSQL

    Dec 2017 - Jan 2018
• 

  Tazworks llc

  May 2018 - Jan 2021

  • Business Analyst

    Jul 2018 - Jan 2021

  • Software Support Representative

    May 2018 - Jul 2018
• 

  Meridianlink

  Jan 2021 - now

  • Product Manager

    Jun 2022 - now

  • Business Analyst

    Jan 2021 - Jun 2022