Raghav Kapoor

Experience

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  ZTE

  Mar 2005 - Feb 2006

  GSM Engineer

   I worked in India for their GSM Project with our customer Spice Telecom, Punjab. Monitoring daily network statistics, attending to customer complaints and resolving network complaints I handled the Configuration and Commissioning of ZTE BTS and BSC in Punjab and providing full technical support to our customer 24/7 regarding our equipments and also doing optimization of Spice network by doing routine maintenance of BTS and BSC. Handling 110 sites in 3 BSCs of Major Punjab Districts. Identification of weak coverage areas and implementation of solutions such as Boosters, Repeaters and implementing necessary changes etc. Swapping of Motorola BTS to ZTE BTS. Root cause analysis of all performance affecting critical/recurring faults and recommend actions on the BSC. Show less

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  Shyam Telecom

  Mar 2006 - May 2006

  Service engineer

   Identification of weak coverage areas and implementation of solutions such as Shyam Boosters, Repeaters and implementing necessary changes etc. Providing and making reports for In Building solutions for different customers Aitel, Vodafone. Install Shyam repeaters and boosters at hotels,malls,Govt offices, Corporate offices to Improve coverage Of customers Aitel, Vodafone.

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  Reliance Communications

  Jun 2006 - Jan 2013

  Manager---Transmission/Microwave--O&M

   Install, Commission, Integrate (STM-1, STM-4,10G nodes) N61, N62, N63, N65, N67-Nortel equipments and NEC-IP radio, NEC CPV for 3G. Work in Clarity to check Service Orders, raise New Service order for 3G, Raise Plan event, Circuits updating in clarity, check new Network elements like MW, transport added in Clarity,check FT,TT in Clarity .  Work in SAP to issue MIN to vendor ALUMS and Check Work Orders, STO and Material Availability for Project in SAP. Install and Commission 2 port Ethernet card, LAN card in NEC PDH MW hops in Punjab. Install and Commission DWDM NORTEL LH bay in Punjab for 3G connectivity. 3G media readiness planning for OFC and MW sites and Coordination with Vendor ALUMS. To carry out Network modification from time to time like MW hops reconfigurations, up gradation etc for 3G. Bandwidth up gradation of MW hops for 3G. RPR (reprovisioing request) readiness for ring up gradation and take part in RPR for ring up gradation for 3G. Provisioning circuits of various bandwidths like E1, STM1/4/16 in NORTEL equipments etc in NMS. MW Hops visibility in PNMSJ through coordination with transport engineers in Punjab and sent request for NCT and Auto discovery to NNOC. Install and Commission Marconi UC4/16 for INDO-PAK MARCONI STM-16 Ring in PUNJAB. Operation and maintenance of Network Elements which includes MW/OFC Backbone, Leased media for BTS and POI’s in Amritsar. Testing of optical transport and the associated Network Management systems using SDH, Ethernet, and Optical with SDH analyzer. Monitoring of the performance of the network in NMS. (EC1 NORTEL SDH). Fault and alarm management in PNMSJ (Back support for SDH/PDH Microwave ) To check the healthy condition of the Microwave System through PNMSJ software & make the daily reports. Management of customer complaints by providing appropriate solutions in consultation with planning team. Show less

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  Ericsson

  May 2013 - Jun 2017

  AREA Manager-O&M AMRITSAR

  MS operations for RCOM-O&M transmission Work as Team leader Handling 3 Fiber Frt teams Amritsar for Operation & Maintenance of the transport, Fiber and Network elements in Amritsar.Hands on experience on JDSU OTDR,EXFO power meter ,EXFO laser source ,3M Duct locator,Fujikara Splicing machine.  Reduction in MTTR during equipment failures- Maximum<= 4 Hrs in Amritsar. Reduction in MTTR during OFC & utility failures through proper coordination with Fiber/OSP Team. NE visibility of all Punjab Optical NORTEL nodes N6110 ,N6500,N6140 in NORTEL NMS (Preside). MW Hops NEC visibility in Punjab PNMSJ through coordination with transport engineers in Punjab and sent request for NCT and Auto discovery to NNOC. Fault and alarm management in PNMSJ (Back support for SDH/PDH Microwave). Monitoring of the performance of the network in NMS. (NORTEL SDH). Provisioning circuits of various bandwidths like E1, STM1/4/16 in NORTEL equipments Ciena N6500 ,OME6110 ,OME 6140 STM 16 etc in NMS. Show less

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  RELIANCE JIO INFOCOMM

  Jul 2017 - now

  JC Backhaul engineer(O&M)

  Hands on experience in IP devices Cisco 920 o cisco 920 i juniper acx 200 rad,techroute,raisecom switches and microwave devices dragonwave,nec and dwdm alactel lucent 1830 ps232 and optical fiber 96f 288f and airspan small cell ,enode b samsung