RAHUL KUMAR SINGH

Experience

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  Grand Continental Hotel

  Jan 2009 - Jul 2010

  Front Office Executive

  • Support the customer service manager by handling all front office activities• Register the names of the customers checked-in and checked-out of the hotel• Fulfill the registration requirements and hand out keys to the customers of the allotted rooms.• Make available different services of entertainment, laundry, travel or tour to customers on their request.• Coordinate between several hotel departments and ensure timely completion of activities

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  UNA Hotels & Resorts

  Nov 2014 - now

  Front Office Executive

  •To take corrective measures & actions to ensure highest profitability.•Ensure that corporate, divisional & departmental policies & procedures are adhered to at all levels.•Ensure that all areas of responsibility are properly staffed, operating smoothly.•Maintains an atmosphere of tranquility at the front desk, never giving the impression that there is a problem