September Boles, M.A.

Experience

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  7-Eleven

  Feb 2016 - Feb 2017

  Executive Administrative Professional

  7-Eleven, Inc., is a multinational chain of retail convenience stores, headquartered in Dallas, Texas. 7-Eleven operates, franchises, and licenses 78,029 stores in 19 countries and territories as of November 2021.--Supported the South West Zone Vice President, along with a team of 100+ field consultants and market managers, while providing administrative assistance to 700+ stores in Nevada, Utah, Arizona, and California.--Successfully executed complex responsibilities such as organizing extensive travel arrangements, facilitating event coordination, overseeing a vehicle fleet, creating advanced spreadsheets and data analysis, gathering and analyzing Zone data, and contributing to financial reporting and invoice processing. Show less

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  University of Oklahoma Health Sciences Center

  Feb 2017 - May 2019

  Senior Administrative Professional

  OU Health Sciences Center is one of only four comprehensive academic health centers in the nation with seven professional colleges. OU Health Physicians – Family Medicine Center Tulsa provides expert care from pediatric services, OBGYN services, and primary care and adult specialty services.--Provided executive administrative support for the OU-Tulsa Department of Family and Community Medicine.--Managed the coordination of faculty candidate interviews and facilitated new hire onboarding sessions. Efficiently handled recruitment and new hire paperwork. Prepared and submitted travel claims and expense reports. --Played a key role in organizing departmental meetings and contributed to the essential tasks of license renewal and credentialing for Family Medicine physicians. Demonstrated proficiency and experience in project management cycles and planning. Show less

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  Tulsa Community College

  May 2019 - Apr 2022

  Advisor

  Tulsa Community College educates approximately 22,000 students each year. TCC boasts knowledgeable faculty teaching in state-of-the-art facilities on four campuses, programs for students at every stage of life, robust online learning opportunities, and a commitment to affordable excellence. --Delivered exceptional academic advising, enrollment assistance, and career and financial aid guidance to students specializing in Business and Information Technology, along with numerous other TCC students and majors. --Developed outstanding advising and coaching techniques, and actively sought professional development opportunities in improving academic advising techniques and understanding latest trends in higher education. --Demonstrated proficiency in advising systems, transcript evaluation, curriculum planning, and effective caseload management of 500 students. Superior skills in degree planning, research, retention strategies, and improving graduation rates.--Provided exemplary customer service and daily advisement walk-in hours to support a dynamic group of 30-40 students, both in-person and virtually, within a fast-paced learning environment. Show less

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  Colorado Technical University

  Apr 2022 - Sept 2022

  Coach and Advisor

  Colorado Technical University is a private for-profit university with its main campus in Colorado Springs, Colorado. The university is owned by Perdoceo Education Corporation. Founded in 1965, CTU offers undergraduate, graduate, and doctoral degrees, primarily in business, management, and technology.--Provided optimistic guidance and customer service to a caseload of 650 adult learners at CTU, empowering them with resources for academic success.--Implemented successful retention strategies and offered empathetic support to students facing challenges related to Satisfactory Academic Progress, financial aid, personal difficulties, and academic performance issues.--Maintained excellent documentation and student notes in a virtual learning environment, resulting in 63 percent increased awareness of student concerns and better communication and relationship between coach and student. Show less

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  Madison Strategies Group

  Sept 2022 - Mar 2025

  Coach and Advisor

  Madison Strategies Group is a 501(c)(3) non-profit organization that offers clients the tools and skills they need to excel. Madison Strategies Group opened a dedicated space to launch Retrain Tulsa, a new initiative to support and empower Tulsans affected by the COVID-19 pandemic to access career services, training, and certifications for promotion or new jobs.--Offer career guidance and support to job seekers and learners, facilitating their employment journey and aiding in obtaining certifications in cybersecurity, data analytics, UX design, project management, and healthcare.--Conduct 5-6 individual coaching sessions daily, thereby contributing to efficient caseload management, enhancing client retention, and increasing success rates in job searching and certification attainment.--Deliver 2-3 virtual and in-person weekly workshops covering resume and cover letter writing, career exploration, interview preparation using the STAR method, job searching, and LinkedIn strategies.--Devise and execute innovative outreach strategies, engaging with over 2,000 local active clients. --Develop and rejuvenate program processes and procedures related to engagement, follow-up, training approval, enrollment, and reporting of job placement and earned certifications within Salesforce.--Consistently succeed through adept written and verbal communication, meticulous attention to detail, fostering a growth mindset and emotional intelligence, and making informed decisions in a data-driven setting. Show less

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  ONE Gas

  Mar 2025 - now

  Human Resources Representative–Talent Development

  ONE Gas provides natural gas distribution services to more than 2.3 million customers in Kansas, Oklahoma and Texas. Headquartered in Tulsa, Oklahoma, its divisions include Kansas Gas Service, the largest natural gas distributor in Kansas; Oklahoma Natural Gas, the largest in the state; and Texas Gas Service, the third largest in the state in terms of customers.