Alfredo Veloz

Experience

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  FedEx Express

  Jan 1996 - Jan 2000

  Courier

  1. Provided efficient and safe delivery and pick-up of packages and documents.2. Operated non-articulated vehicles safely and efficiently, complying with all governmental and corporate procedures.3. Accomplished accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and missorts.4. Scans packages according to prescribed procedures; demonstrated proficiency in features of service and equipment.

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  Hampton

  Dec 2000 - Aug 2002

  Sales Manager

  1. Responsible for planning, directing, monitoring and controlling the people and their work.2. Responsible for hiring or firing employees or to promote them.3. Responsible to change the work assignments of team members.4. Responsible for Catering sales, Banquets, Meetings and Weddings.

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  Distribuidora de Alimentos Porto Novo

  Jan 2002 - Jan 2005

  Marketing and Sales Manager

  Marekting stretegy, corporate image, sales force recruiting and training.

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  TGI Fridays

  Jan 2005 - Jan 2006

  Operations Manager

  1. Completing all financial and payroll administrative tasks in an accurate and timely manner.2. Preparing end-of-shift reports including daily labor and food control.3. Providing honest feedback, coaching and development to employees.4. Evaluating employee performance fairly and frequently and holding employees accountable to good results.5. Performing liquor, wine and beer checks to ensure that they are invoiced properly.6. Ensuring that proper security procedures are in place to protect employees, customers and company assets.7. Completing all other necessary tasks to promote operational efficiency. Show less

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  Coral, C.A

  Jun 2006 - Jun 2012

  Key Account Sales Manager

  1. Prior sourcing Abilities.2. Excellent organizational, communication and written skills and a attention to detail.3. Shift priorities and multi-task within a fast-paced environment.4. Ability to think creatively when solving problems.5. Able to think strategically – then apply steps to achieve goals.Key Achievements:1. Boosted sales portfolio by 75% of CAGR within a 4-year period.

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  Starbucks

  Dec 2012 - Jul 2015

  Store Manager

  1. Manage store operations independently.2. Manage effectively in a fast-paced environment.3. Knowledge of customer service techniques.4. Manage multiple situations simultaneously.5. Strong operational skills in a customer-service environment.6. Manage resources ensuring established service levels are achieved at all times.7. Knowledge of supervisory practices and procedures.8. Communicate clearly and concisely, both orally and in writing.9. Strong leadership skills, with the ability to coach and mentor others.10. Plan and prioritize workload.11. Handle confidential and sensitive information.Key Achievements:1. Sales target 9% above, sales growth by 12.4% LY, CC & TC 50% above target. Show less

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  Yorkdale Toyota

  Aug 2015 - now

  Offering vehicle financing and insurance to customers and providing them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies.Seeking new lending institutions and maintaining good working relationships to secure competitive interest rates and financing programs.Processing financing and leasing deals accurately and securing approval through financial sources to secure approval and through the proper federal, state and corporate channels.Understanding and complying with provincial and local regulations that affect the new and used-vehicle and finance departments.Creating and maintaining a program with the sales department that will ensure all new sales are referred to the F&I department.Training and providing the sales team with information on finance and lease programs and the benefits of the dealership’s financing and extended service programs. Show less - Coach, train and motivate sales professional team.- Directly manage all aspects of our Pre-Owned program from inventory attainment to delivery.- Directly manage and administer all Pre-Owned programs and incentives.- Develop sales campaigns to generate high sales performance.- Develop guidelines and policies that achieve a maximum of 60-day inventory turn.- Manage the acquisition and disposal of pre owned vehicles.- Perform trade appraisals.- Monitor inventory to ensure all units are certified, inspected, fueled, and cleaned at all times.- Ensure the dealership adheres to all province and local laws regarding disclosures and notifications.- Establish standards for displaying, merchandising, and maintaining pre-owned vehicles.- Assist General Manager as required.- Comply and enforce all polices and procedures.- Proficiency: Reynolds & Reynolds Ignite, PBS, TMS, V-Auto, Rapid Response, AutoAlert, 1-Source, Carfax and more. Show less

  • Finance Manager

    Aug 2020 - now

  • Sales Manager Pre-Owned

    May 2016 - Aug 2020

  • Sales and Leasing Consultant

    Aug 2015 - May 2016