Ustinovk Freites

Experience

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  Grupo Últimas Noticias

  Jun 2008 - Jul 2011

  Digital Marketing & Communications Executive

  Main Responsibilities:- Organizing special events- Business management and marketing launches- Budget management- Responsible of communication within staff and the hotel's logistic department during special events- Managing the PR strategy- Attending workshops and branding events- Creating and coordinating the design of E-mail Marketing campaigns- Customer Relationship Management- Maintaining Social Media content on Twitter and Facebook

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  3M Manufacturera Venezuela S.A

  Jul 2011 - Jan 2014

  ECommerce Sales Manager

  Vision statement:"Building up eCommerce sales and delivering the best customer experience"- Achieved conversion rate 1.6% over 60K visits/month were received over 900 transactions per month based on an AOV $30- Managed $324K revenue in the first year of launched- Directed content and imagery update process for back-office by using PHP programming language- Supervised SEO strategy per category, market and, product which increased to 60% sales revenue- Analyses and reviewed the merchandising plan and demand forecast to achieve excellence in supply chain management- Supported stakeholders by participating in meetings and planning presentations to understand and operationalize online merchandising according to the plan- Coordinated e-payment and billing process in conjunction with stakeholders- Oversaw annual budget $12K for SEM Campaigns to be released on Google Adwords tool- Monitored cross-selling and up-selling strategies and reporting to business divisions- Organized creative meetings with external design agencies and in-house developers to optimize UI/UX design Show less

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  CONNECTORS

  Feb 2014 - Feb 2015

  SaaS Sales Engineer

  - Managed simultaneous software implementations for key B2B customers by leading software development team to achieved expected deliverables- Analyzed sales and marketing reports on a monthly basis- Disseminated insights across businesses and stakeholders by analyzing social network analytics tools such as Google Analytics, Facebook Analytics, SocialBakers, Brandwatch.com, Rival IQ and LinkedIn- Oversaw the performance of software based on user behavior having a special focus on review and rating section- Directed cross-channel strategies for user acquisition and designed new product niche- Delivered user experience research by directing usability testing sessions with potential users was provided 100k tests and concise data to enhance product performance- Achieved 100K sign-ups during the first stage of testing where obtained product engagement and business awareness- Directed multiple design and development teams to deliver redesign of front pages and improve back-end performance Show less

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  New York International Pictures

  Feb 2015 - Apr 2016

  SaaS Sales Engineer

  - Identified customers by cold calling, networking, referrals and customer profiling techniques- Strengthened developmental sales methodologies by delivering software training and workshops- Built up a customer acquisition account over the 50k signups - Acquired product adoption across the customer base by using CRM software such as Salesforce- Built, tested and deployed scalable, highly available and modular software VOD such as Netflix and Hulu- Ensured all customers complete the required technical setup as quickly as possible in order to optimize implementation process- identify potential customers by cold calling, networking and, referrals - Reported management on a weekly and monthly basis Show less

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  PhoneWatch

  Mar 2015 - Sept 2015

  Field Sales Development Executive

  - Introduce and sell PhoneWatch technology products to existing and potential customers. Sales average 6 Installation/week which generated +50K in revenue for the company.- Adjusting content for sales forecast presentation through a study and research customer base profiles and updated management, with office activity, results and, reports such as daily call reports, weekly work plan and, annual territory analysis.- Maintained professional and technical knowledge participating in educational workshops; implementation of professional publications; establishing professional networking within the industry and attending regional training, among the top 10 sellers in Europe- Provided historical records collected from customer sales record in previous campaigns- Contributed to team efforts by accomplishing team and individual targets as proposed. (Specialized in closing methods) Show less

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  GsmExchange.com

  Sept 2016 - Feb 2019

  Business Development Manager

  - Led new business acquisition strategies in the consumer electronics trading industry within the EU (Spain, Italy, France, Poland). Responsible for prospecting, qualifying, and on-boarding potential customer within the UK, LATAM, UAE, and USA- Executed the inbound and outbound primary contact with new key accounts (100-150 logs per day) targeted 70-80 SME and large enterprise distributors- Maintained business relationships with existing accounts on a frequent basis to advise new opportunities and a consultative approach for the renewal period- Enabled premium members to have information, facts, and references from every distributor and trading company within the industry in order to secure their investment and built a profitable relationship between seller and buyer- Enabled premium members to have information, facts, and references from every distributor and trading company within the industry in order to secure their investment and built a profitable relationship between seller and buyer- Created a unique advertising proposal that allowed the company to double its revenue stream from new and existing clients- Managed a new research development to obtain new data assets and metrics that helped the customer service team to provide new insides for mobile phone trading markets to the entire customer base Show less

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  Recytech Limited

  Feb 2019 - now

  International Business Development Manager

  Specialized in the distribution of original and high-quality replacement spare parts for Apple, Samsung, and Huawei Service Pack and most Android brands. Led new business partnerships in the spare parts distribution of major brands such as Samsung, Apple, and Huawei within the EU, USA and LATAM.Managed a new research development to expand businesses and obtain new data assets and metrics that helped the customer service team to provide new insides for spare parts distribution markets.