Janine Amante

Experience

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  LH Education

  Jan 2018 - Jun 2023

  English Online Tutor

  Taught Basic English Grammar to Chinese students.Set up Online Zoom meetings with Student/s.Created Teaching Lesson Plans.Building Rapport and Relationship with student.Creating a fun environment while teaching.

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  Maid in your hometown

  Sept 2021 - Jul 2022

  Customer Support Representative

  Managed the outbound and incoming calls with clients/customers.Followed up with clients/customers through emails.Calendar ManagementSent reminder emails to Clients/customers.Responded to Customers Chat using Company's Social Media Account/Website.

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  Clear Insights Group

  May 2022 - Mar 2023

  Marketing Research Interviewer

  Conducted interviews to collect information on the opinions and preferences of respondents, businesses, the electorate and other selected groups.Recorded the customer’s personal information accurately in a computer systemApproached individuals and households to arrange and conduct telephone interviews.Recorded progress of interviews by noting answers, completing questionnaires, making audio or visual recordings or inputting responses in the system.

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  SpotHero

  Jun 2022 - Jan 2024

  Marketing Assistant

  *Graphic Editing or Designing*Lead Gen, Market Analysis*Managed SpotHero listing facilities, including updating pricing, availability, and other relevant information as needed.*Responded to inquiries and booking requests from customers through the email and phone calls, and coordinated with the team to ensure timely and accurate responses.*Requested towing of illegally parked vehicles from our partnered towing companies, ensuring that all necessary information is provided and that the request is handled promptly.*Assisted with customer service tasks, including responded to customer inquiries, resolved customer complaints, and managed customer feedback.*Kept accurate records of bookings, customer interactions, and other relevant data using our internal systems.*Assisted with general administrative tasks, such as data-entry, updating data in a worksheets, managed calendars, and organizied files Show less

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  Boost Media Agency

  May 2023 - now

  Email Inbox Manager

  - Managed all email replies and responded promptly- Prioritized sales emails and responded to cold emails in a timely and professional manner to generate leads and new business opportunities- Implemented email management strategies to improve customer satisfaction and sales performance