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Alan Wolfson

Alan Wolfson

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location of Alan WolfsonLondon, England, United Kingdom

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  • Timeline

  • About me

    Operations & Compliance Manager at Metroline Travel

  • Education

    • Dorothy Howard Grammar School

      -

      Activities and Societies: Represented the school at Football and Rugby, a member of the debating team, Dramatic productions and the choir

  • Experience

    • PWS

      Jan 1985 - Jan 1989

      Describe your position Liaising with Leading underwriters on the large and complex claims and acting as an advocate for major clients

      • Senior Claims Broker

        Jan 1985 - Jan 1989

      • Senior Claims Broker

        Jan 1985 - Jan 1989

      • Senior Claims Broker

        Jan 1985 - Jan 1989

      • Senior Claims Broker

        Jan 1985 - Jan 1989

    • Aon

      Jan 1995 - Jan 2001
      Senior Claims Broker

    • Guy Carpenter

      Jul 2001 - Mar 2010
      Senior Broker

      Lead broker, advocate and primary London contact for largest client (Equitas), managing Clients expectations and ensuring timely collection of funds on their biggest losses from a hands-on perspective. Also co-ordinating all smaller collections, by delegating to and mentoring the other brokers in the team. As a member of the CICC, I helped GC Senior Management deal with many staff issues. I was also a member of the LMG which is charged with producing new business in addition to being involved on many project groups charged with improving procedures and client service levels. Show less

    • Iris insurance brokers Ltd

      Aug 2010 - Sept 2011
      Claims Manager

      Overseeing the entire claims portfolio which included Far East A&H, travel & PA, Aviation and Middle East Treaty. Control of the US Surplus Lines book covering PI, Prop and GL. As Company representative I would meet with all the Clients, Attorneys and TPA’s at the highest level to develop strong and efficient working practices. Using Brokasure and ECF

    • Ellis Clowes

      Sept 2011 - Mar 2015
      Claims Manager

      Managing complex claims across a full suite of insurance products for demanding and expectant high profile clients, using strong & effective relationships to solve problems. Managing expectations of High net worth individuals. Dealing with attorneys and third party suppliers controlling costs and procedures.Reporting to senior management, identifying trends and improving product offerings across all business units.Mentoring junior staff in all aspects of their development.Maintaining a network of connections and memberships of committees to ensure knowledge updated regularly. Show less

    • Special Contingency Risks Limited (Division of Miller Group)

      May 2015 - May 2017
      Senior Claims Broker

      Acting as a client advocate for claims made on specialised Personal Accident coverages, helping to organise evacuations, repatriations and medical examinations for clients working in hostile or remote territories as well as sports professionals.

    • AUSTCAN RISK SERVICES (UK) LTD

      Jun 2017 - now
      Operations Manager

      Utilizing my 30 years of London Market claims experience I am charged with leading a Risk Management project for a major Metropolitan public transportation company to bring down both the frequency and cost of claims through processes, procedures and understanding.Based in the client headquarters with my team, this exciting and challenging role is taking the claims management of a Major Client to a new and very highly focused level.

    • Metroline Travel

      Dec 2018 - now
      Operations & Compliance Manager

  • Licenses & Certifications

    • CII LM2

      CII

  • Volunteer Experience

    • Food distibutor

      Issued by Providence Row
      Providence RowAssociated with Alan Wolfson