Kay D.

Experience

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  3rd Panhellenic Conference of History of Science and Technology

  Mar 2015 - Mar 2015

  Volunteer Assistant

  My primary responsibilties were to document the Conference's registrations as well as make sure that every participant was informed about the lectures' timetables and locations.

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  The A21 Campaign

  Oct 2015 - Jul 2018

  ▪ Prepared project initiation documentation for campaigns▪ Created a network of volunteers and corporate partnerships▪ Liaised with journalists, charities, and local authorities to create a local network of partnerships▪ Reviewed campaigns' effectiveness to target audiences▪ Facilitated workshops for identifying human trafficking victims ▪ Organised school educational programs and delivered them▪ Educated vulnerable populations in refugee camps in Greece about signs of danger, prevention andactions Show less

  • "A-Team Athens"​ Team Leader & Coordinator

    Apr 2016 - Jul 2018

  • Volunteer

    Oct 2015 - Jul 2018
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  Η Απόφαση- Θεατροπαιδαγωγικό Δράμα

  Mar 2017 - May 2017

  Επιστημονική Επιμελήτρια
• 

  Norwegian Refugee Council

  Dec 2017 - Mar 2018

  Camp Management Technical Assistant-SMS

  ▪ Data Analysis and report focal point (demographic reports, data reports, maintenance of filing system)▪ Protection focal point (identified vulnerabilities, drafted referrals, facilitated women-only focus groups)▪ Capacity Building focal point (prevention trainings, co-production activities)▪ Liaised with external stakeholders (UNHCR, A21, local authorities and local organizations)

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  Unseen UK

  Sept 2018 - Oct 2019

  Modern Slavery Helpline Advisor

  ▪ Provided support, advice, advocacy, and non-therapeutic well-being services for potential victims of modern slavery and victims of adjacent crimes ▪ Facilitated interpretation for callers with little to no English▪ Ensured effective communication and partnership with stakeholders and police, including participation in police raise awareness and other operations▪ Drafted referrals as necessary, according to needs and risk assessments done with the survivors ▪ Led on data entry and data reporting, and drafting of reports ▪ Advocated for potential victims of modern slavery for their rights within the NRM and the criminal justice system▪ Co-founded Unseen's LGBTQ+ and Diversity Network Show less

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  Hestia Charity

  Oct 2019 - Feb 2021

  ▪ Trained over 30 support workers of relevant legislation (Modern Slavery Act 2015, ECAT treaty etc.)▪ Managed crises, prioritised and delivered results in a high-paced, stressful environment with high stakes▪ Responsive planning following new operational guidelines and court decisions▪ Supported the team's personal development with 50% stepping up to senior roles▪ Ran full recruitment cycle for new members of staff▪ Produced internal and external financial reports for Directorate and Commissioners Show less

  • MSRT- Team Manager

    Oct 2020 - Feb 2021

  • MSRT- Team Leader

    Oct 2019 - Sept 2020
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  Stonewall Housing

  Mar 2021 - Nov 2022

  -Led on and managed Digital Transformation projects including the CRM system (Salesforce), new company website, Microsoft 365 sync and plugins-Led on Change Management project for the customer-facing services-Designed, delivered and managed new services in London, alongside their new deliverables, processes, and procedures-Managed stakeholder relationships and contracts-Created Business Plans-Tracked budgets-Created corporate, government and charity partnerships-Directly reported to CEO Show less

  • Service Manager

    Apr 2022 - Nov 2022

  • Team and Operations Manager

    Mar 2021 - Apr 2022
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  Hestia Charity

  Apr 2023 - Dec 2023

  Service Manager

  -Service transformation following TUPE process, solidifying new processes and procedures and monitoring compliance and KPIs achievement-Utilisation of Microsoft Power Apps for operations -Recruitment of new staff, mentoring, training and line management-Policy and procedure compliance across the Croydon service-Use of PowerBI for monthly and quarterly reporting -Liaising with multiple stakeholders

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  Harrow Council

  Feb 2024 - now

  • ICT User Support and Training Officer

    Jul 2024 - now

  • Care Manager

    Feb 2024 - Jul 2024