
Joseph Cosials
Associate Director

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About me
Licensed Sales Agent, Miami-Dade at Humana | Providing People Innovative Options in Healthcare
Education

Hawaii Pacific University
-Master of Arts - MA International Business
Hawaii Pacific University
-Master of Business Administration - MBA Finance
Experience

Hawaii Pacific University
Sept 2000 - Nov 2009Associate Director- Provided academic advising and counseling to the universities’ 900 graduate students- Helped develop offices polices and supervised 10 administrative employees- Provided leadership and direction for the Graduate Student Organization, increased participation by 30%

University of Miami
Jan 2010 - Jun 2020- Implemented recruitment and enrollment efforts for Graduate Business Programs in assigned program areas.- Implemented strategies to increase the number and quality of applicants and sets appropriate recruiting schedules for assigned program areas.- Proposed marketing and communications initiatives for Graduate Business Programs.- Represented the Graduate Business Programs at domestic and international recruitment events with The AccessMBATour, TheMBATour, and QS Tours.- Established strong relationships with alumni, prospective students, and corporations to develop essential networks for increasing applicants to the Graduate Business Programs. Show less
Associate Director
Jan 2015 - Jun 2020Assistant Director
Jan 2010 - Jan 2015

Humana
Jun 2021 - nowLicensed Sales Agent - Miami-Dade- Achieved self-generated sales targets, consistently exceeding goals and metrics while operating independently.- Demonstrated expertise in selling individual health plan products, providing comprehensive education to beneficiaries, and promoting additional offerings such as Life, Annuity, Indemnity, Dental, Vision, and Prescription plans.- Conducted impactful face-to-face interactions with prospective members in their homes, showcasing strong interpersonal skills and the ability to build trust.- Effectively engaged with Humana's customers, external business partners, and the community through a variety of communication channels, including face-to-face, virtual, and telephonic interactions.- Engaged in regional military veterans initiatives.- Established and nurtured community relationships, utilizing grassroots marketing strategies and participating in field sales events.- Achieved significant growth in the book of business, increasing the membership to 320+ within the first 2 years.- Successfully increased office traffic to 13-16 visits per day during Agent of the Day duties.- Appointed as the Wellbeing and Change Champion Ambassador for the Florida market.- Active involvement in community service and volunteering.- Provided support to the Manager of Sales Administration, Director of Retail Channel, and Senior Product Marketer.- Recognized as the most impactful national Change Champion in May 2023.- Winner of the 100 Day-Dash in 2022 with 1.6 million steps. Show less
Licenses & Certifications
- View certificate

Executive Leadership
LinkedInOct 2020 - View certificate

Phone-Based Customer Service
LinkedInNov 2020 - View certificate

Learning Salesforce
LinkedInOct 2020 - View certificate

Introduction to Business Analytics
LinkedInAug 2020 - View certificate

Transitioning from Manager to Leader
LinkedInSept 2020 - View certificate

Rock Your LinkedIn Profile
LinkedInAug 2020
Languages
- spSpanish
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