Annika Stevens

Experience

• 

  Bauer Media

  Feb 2013 - Oct 2014

  • North Island Regional Account Manager

    Mar 2014 - Oct 2014

  • Account Manager

    Aug 2013 - Mar 2014

  • Online Help Desk & Dealer Support

    Feb 2013 - Aug 2013
• 

  Les Mills International

  Oct 2014 - Jun 2019

  ICAgile Certified Professional - 2018Budgeting, Forecasting and Strategic Planning - University of Auckland Business School 2018Project Management - University of Auckland Business School 2016Role Responsibilities:• Manage the technical agile delivery of projects, features and enhancements for the video streaming Les Mills On Demand (LMOD) platform such as implementing subscription products, territory expansion, platform migration, payment gateway integrations, server migrations, customised subscription journeys with club-partners, third party app integration, third party subscription bundling• Create project requirements, user stories and priorities, UAT testing, QA and support documentation• Manage LMOD Support team of three Support Specialist’s remotely in United States• Technically support high profile marketing projects, price testing and territory testing• Technical owner for the Magento and VHX Video Streaming platform• Ownership and leadership in managing technical strategic partnerships and vendor management• Support Technical Program Manager• Manager of Content Admin resource• Manager of On Call support and P1 out of hours support process• Streamline processes to allow focus to be on more value-add tasks Show less

  • Product Owner

    Mar 2017 - Jun 2019

  • Project and Operations Coordinator

    Jul 2015 - Mar 2017

  • Online Support Specialist

    Oct 2014 - Jul 2015
• 

  New Zealand Post

  Aug 2019 - Dec 2021

  Digital Product Owner
• 

  ANZ

  Dec 2021 - now

  • Chapter Lead

    Oct 2024 - now

  • Product Owner

    Dec 2021 - Oct 2024