Danielle Allen

Experience

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  Five Below

  Oct 2008 - Mar 2013

  Store Manager, Training Store Manager, New Store Merchandising Manager

  Hire, train, and evaluate personnel on all aspects of their position. Conducted role playing and training employees. Perform employee discussions/ corrective actions when necessary. Direct and supervise employees engaged in sales, inventory, customer service, merchandising, and store recovery. Receive shipment of product and move to sales floor in a timely manner. Oversee weekly payroll budget. Check out customers in a timely manner as well as tendering associate sales. Consolidate all weekly paperwork from the district and forward to the district manager. Work with regional manager, district manager and corporate office when opening new store; receiving inventory, merchandising, setting up backroom to company standards, and setting up cash office to company standards. Show less

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  GEICO

  Mar 2013 - Sept 2014

  Claims Adjuster
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  Big Lots

  Sept 2014 - Jun 2018

  Store Team Lead

  Hire, train, and evaluate personnel on all aspects of their position. Perform employee discussions/ corrective actions when necessary. Check out customers in a timely manner as well as tendering associate sales. Ensure inventory and expense financial controls are appropriately executed, by verifying that all administrative functions are performed correctly, and reviewing all operational processes such as cash handling, receiving, data entry, and payroll control. Responsible for freight processing and merchandising functions within the store and accountable for merchandising and storeroom organization standards. Show less

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  Airplus

  May 2016 - Apr 2017

  Administrative Assistant

  Handling incoming phone calls from customers, scheduling appointments, and following up on customerrequests. Handling and processing all warranty paperwork correctly. Building jobs in the system inregards to HVAC, plumbing, and home re-models. Keeping track of all payments and receipts in regardsto ongoing jobs. Filing for permits with the city or county when necessary. Receiving shipments ofequipment in the warehouse and keeping track of all open PO’s in in the system. Tracking inventory inthe warehouse, and ordering items when necessary. Show less

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  Airplus

  Jul 2018 - Oct 2020

  Responsible for conducting estimates in residential homes; Taking pictures and measurements of each job site, measurements of current duct work in order to make necessary modifications, checking electrical, gas piping, and refrigerant lines are the correct size, coming up with creative solutions for job site to ensure customer satisfaction. Responsible for reaching out to potential clients in order to provide estimates. Working closely with the owner of the company, install and service manager with each install. Hire, train, and evaluate personnel on all aspects of their position. Perform discussions/corrective actions when necessary. Networking in local areas to let potential clients know about AirPlus and the services that are offered. Show less

  • Sales Manager

    Oct 2019 - Oct 2020

  • Sales Consultant

    Jul 2018 - Oct 2019
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  At Home Group Inc.

  Oct 2020 - Mar 2021

  Store

  Hire, train, and evaluate personnel on all aspects of their position. Partner with HR to perform employee discussions/corrective actions when necessary. Check out customers in a timely manner, signing customers up for loyalty program and credit cards. Ensure inventory and expense financial controls are appropriately executed, by verifying that all administrative functions are performed correctly, and reviewing all operational processes such as cash handling, receiving, data entry, inventory control and payroll control. Fulfill online orders as they come in and monitor online orders for fraudulent charges and partner with LP for any fraudulent purchases. Show less

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  Lennox

  Mar 2021 - now

  -Manage daily store operations and model excellent customer servicewith direct involvement in day to day service channels-Maintain customer ready, professionally merchandised showroom andwarehouse- Manage and tailor inventory to needs of local market-Ensure accurate inventory through cycle counting and generaloperational excellence- Coordinate with transportation providers for daily shipments-Promote sales of replacement components and aftermarket productsto dealer network, contractors and other relevant business segments-Provide clear direction to team members by effectivelycommunicating initiatives, priorities and company strategy- Provide assistance to Mid Atlantic zone-People Pillar Leader for Mid Atlantic zone Show less

  • Residential National Account Advocate

    Apr 2024 - now

  • Store Manager

    Mar 2021 - Apr 2024