Jonathan Wheeler

Experience

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  Xerox UK

  Aug 1998 - Sept 2009

  Led sales support team to ensure accurate processing of orders within required timeframes. Developed new order processing methodology to meet sustained growth in orders and continue to meet SLA's. Mentored Lean Six Sigma Green Belt projects to enable process improvement. Performance management of team and development of staff potential to support the business. Delivered sales and customer support. Managed key client accounts at pan-European level. Regular customer reviews held and fleet installations managed. Designed and implemented accreditation scheme for job role, launched with board level support.

  • Order to Collect Team Leader

    Oct 2004 - Sept 2009

  • Contracts Administrator (Corporate Accounts)

    Aug 1998 - Sept 2004
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  Xerox Europe

  Sept 2009 - Jun 2011

  Internal Controls Senior Compliance Executive

  Developed SARBOX testing structure and ensured compliance with target timeframe. Led and supported Internal audits across Europe. Managed the drafting and submission of Accounting Representation letter to Xerox Corporate. Developed and delivered controls awareness activities to business functions and supported implementation of audit recommendations for the business.

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  Xerox

  Jul 2011 - May 2016

  Responsible for planning and conducting internal audits throughout Europe, Middle East and Africa region. Working with key stakeholders to agree recommendations and drafting and issuance of reports. Post issuance, responsible for monitoring the remediation with the business as per agreed timeframes. Co-ordination of annual risk assessment activity. Management of ethics queries, other business assurance activity and process improvement projects as required. Responsible for a team of 7 Business Process Owners as part of a SAP implementation within Xerox Europe. Provided leadership, direction and management for the process design for various Xerox processes in advance of the SAP ERP launch across UK and France in 2012.

  • Internal Audit Manager Eastern Hemisphere

    Aug 2013 - May 2016

  • Business Process Manager

    Apr 2012 - Jul 2013

  • Business Process Owner, A2B Xerox Europe

    Jul 2011 - Mar 2012
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  Aldermore Group PLC

  Jul 2016 - Jun 2020

  Asset Finance Business Analyst

  Providing support to the Asset Finance business line for all aspects of the Change Management process. This includes managing the small change process, design, test and deliver enhancements to all Asset Finance applications and processes, as well as providing support to any Group run projects that impact Asset Finance.Specific responsibilities:• To identify and analyse core business processes and workflows including review of existing process.• Capture full business requirements & assist in any process re-engineering.• Development & Documentation of final process & workflows.• Identification of any issues and potential risks.• To produce overall test plan.• To support business production of test scenarios and test scripts.• To support business during test execution & implementation. • To identify and provide post implementation support.• Work closely with Transformation and Change.• Provide business line expertise to group led projects.• Work closely with key stakeholders across the business.• Outline potential options to decision makers clearly and concisely Work closely with third party suppliers.• To ensure that requirements are communicated & understood effectively.• To manage defect management throughout testing cycle. Show less

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  FIS

  Jun 2020 - now

  Technology Business Consultant, EMEA